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Jerry Medved

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Everything posted by Jerry Medved

  1. Freezing/failed log in

    It sounds like your security software is screwing things up - that would cause performance issues and connectivity issues, thus the login failure. Which security software are you using? What broker or datafeed is the login failure with? Can you send me the log? Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio) And add the email subject or the Post URL in the comment. Do not check any check-boxes. If cannot send that way, you can do it manually: go to FILE / Export/Backup menu (from Dashboard or Portfolio) Select “To share with others” export file protection option on top right Leave the checkboxes already checked, and also check LOG FILE. Export, then email me the exported file please.
  2. Opening Trade Bracket Order

    Right now - no. However, that will be added soon. Will have it as Limit + Bracket option for brokers that support it. (I think any that support current blacket order support the other option as well)
  3. free account restriction

    the charts are there. you probably have them minimized or behind other windows. You can go to the dashboard and click on WINDOWS view on top, and that will show you all the MT windows that are open. You can double click on them to bring them up or right click on the listing and select close.
  4. Webroot

    yes
  5. MT problems with IB paper trade mode -

    I believe that there is some step you have to take with IB to enable the same market data on the paper trading account as on the live account. Not sure what that is - you may want to check with IB tech support. I am sure they will know it off the top of their head.
  6. Webroot

    I got the following instructions for Webroot: In order to better understand what is occurring, we would like to gather more information with our specialized log gathering utility, wsalogs, which will greatly expedite the diagnosis and repair of the problem. Once you have completed the following instructions, please let us know that the logs are available to review. Below are the steps to gather this data: 1. Download Webroot's log-gathering utility from the following link: http://download.webroot.com/wsalogs.exe 2. Save the file to your Desktop (or the preferred Download folder of your web browser). 3. Once it has finished downloading, double-click the wsalogs.exe file on your Desktop to run it. 4. In the box labeled "Email:", enter the same email address you used for this support site. NOTE: enter mike@medved.net 5. Click the "Go!" button to begin the log gathering process. Expect the utility to take between 1 to 10 minutes to gather the necessary information. The run time depends on various factors on your computer, including the size of the Webroot software logs and the compression speed of the computer. This utility is designed to gather extended logs from the Webroot software and basic system information. Your privacy is very important to us. All information gathered is in accordance with Webroot's Privacy Policy and will only be used to expedite the identification and resolution of the issue reported. You can view our Privacy Policy here: www.webroot.com/privacy. The utility will gather the necessary information and will attempt to return it automatically via a secure dropbox connection (please allow PSCP.exe through your firewall, if asked). A copy of the logs will also be present on your Desktop, named in the following fashion "wsalogs_email@you.set_date-time.7z". The utility will then attempt to return you to the WebRoot web page; PLEASE Let us know once you are done with that.
  7. Webroot

    Already submitted. Until then, disable the Webroot web scanning until Mt is started. Then re-enable
  8. Cash accounts with Tradier Brokerage experience

    MT lets you mix datafeeds, so you can use one for Level I and another (like TDA ) for Level II.
  9. aleert log

    no, Alert edit is a different thing entirely. If we make all windows disregard that setting, then it defeats the purpose of having that On Top setting.
  10. aleert log

    you can change it so charts are not on top, but then finding charts behind other windows becomes more difficult. If you do that, you would want to make sure that you have the charts set to show separate icons on the windows taskbar (SETTINGS / APPLICATION / GENERAL) , or have the dashboard always open, showing the list of windows.
  11. aleert log

    that works as intended. Charts by default are set to show on top of other windows. Dashboard by default minimizes after an action is taken (auto minimize button on top right).
  12. Really FAST Quotes

    Smart Source is an option you can select for Backfill source instead of picking a quote source explicitly. It is also used for selecting which quote source to use for charts when more than one is active in MT. Setting the Smart Source priority tells MT that when there are multiple datafeeds that meet the needed criteria for the backfill source or quote source, to pick the one with the higher priority. So for example if you have POSITIONS from IB with stock AAPL and a portfolio open from TD Ameritrade that also has AAPL in it, if you open a chart, you may not be sure which one MT will pick for the quotes and backfill. If you set TD Ameritrade Smart Source priority higher, it will pick TDA in that situation
  13. Really FAST Quotes

    Used Tradier in that video because we were making that video to show Tradier integration API is Application Programming Interface and is just the way for MT to get quotes from whatever source. If it was not enabled, MT wouldn't be able to connect at all, so that is not relevant for the speeds. They all have their advantages and disadvantages. I would rather not pick favorites.
  14. Really FAST Quotes

    That was using Tradier. Ally Invest should be the same way. TD Ameritrade has tick quotes, but they tend to come in bursts which may look as if they are not as fast. Default though is aggregated quotes, which means the update occurs every 1/2 sec or so. You would also get that with subscription sources such as IQFeed and Money.net.
  15. AMTD feed slow at market open

    I'm very glad to hear that. Wanted to make sure I didn't break anything
  16. Global Trade alert for Stop on Bracket orders

    Tim, could you send me the log so I can check it out
  17. Printing

    Not at this time. You can however highlight all rows in the portfolio (CTRL+A), Copy (CTRL+C) and then paste into a spreadsheet and print from there.
  18. Loaded beta 275.2112 - No raw data

    Yes, but you are trying to get quotes in MT, not on MBT Website and MT requires MT symbol format.
  19. Ally Invest

    ProgramData folder is a hidden folder. If you just copy/paste the full URL into File Explorer, it should take you there.
  20. Loaded beta 275.2112 - No raw data

    you have to use MT symbol format. The correct symbol would be @YMU17 As for columns on the raw data, they have never been individually resizable. They are automatically sized to fit the window. If you make the window narrower, the columns will resize. Not a beta thing
  21. Loaded beta 275.2112 - No raw data

    What exact symbol? what source? and can't resize width of columns on what screen? Portfolio? Positions? Transactions?
  22. AMTD feed slow at market open

    Just released a new beta version that addresses the issue. Please get that and let me know if it is working better for you. NOTE: I would still like to test it with your setup just to be sure, so if you could, send me the setup per instructions in the previous post. http://www.medvedtrader.com/beta
  23. Ally Invest

    Both "Ally Invest" and "Ally Invest (MBT)" should be there. If you do not see them, are you logging into Windows with a regular Admin account or another user? (had a report about an issue with that). Try this: 1) Close MT 2) Delete the "Streamer_TRADEKING.site" file from the following folder: C:\ProgramData\2GK\Medved Trader\ 3) Run the install for MT again. Looks like you are using the main production version. you can get the install at http://www.medvedtrader.com/download Please let me know if that resolves the issue.
  24. TD Ameritrade Intraday data incorrect?

    not something I can diagnose without seeing the logs, settings. Not seeing that issue with TD Ameritrade data. Please do the following: Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio) And add the Post URL in the comment. Do not check any check-boxes.
  25. Trendline Alerts

    only other thing I can think of is if there were spikes that got filtered. If you turn off spike filtering, do you see it at the point the alert is crossed? (SETTINGS / CHARTS / SPIKE FILTERING) If not, I would need to see the log and the data to see what the problem is. Next time you see this happen, please do the following: go to FILE / Export/Backup menu (from Dashboard or Portfolio) Select “To share with others” export file protection option on top right Make sure all the SETTINGS checkboxes are checked, and also check LOG FILE and QUOTE DATA. Export, DO NOT email that file. It will be too big. Instead, send it to me using something like Google Drive, Dropbox, or you can upload it using http://www.wetransfer.com
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