tommyjames Posted April 27, 2016 Report Share Posted April 27, 2016 Hello, MT fails to connect to IB. The error is "Account Validation failed to connect". I am able to connect to IB with other platforms. Any Ideas? Thanks Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted April 27, 2016 Report Share Posted April 27, 2016 Do you have TWS or gateway running on the same computer? Is API enabled? and do the port settings in MT match the port settings in TWS or Gateway API settings? Quote Link to comment Share on other sites More sharing options...
tommyjames Posted April 27, 2016 Author Report Share Posted April 27, 2016 Yes to all Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted April 27, 2016 Report Share Posted April 27, 2016 email me the screenshot of the IB or Gateway settings and your settings + log file so I can see what the problem is. Please do the following: go to FILE / Export/Backup menu (from Dashboard or Portfolio) Select “To share with others” export file protection option on top right Leave the checkboxes already checked, and also check LOG FILE. Export, then email the exported files and the screenshot to support@medvedtrader.com Thanks Quote Link to comment Share on other sites More sharing options...
tommyjames Posted April 27, 2016 Author Report Share Posted April 27, 2016 It looks like it was a problem with the beta, I installed the current release and it worked.... Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted April 27, 2016 Report Share Posted April 27, 2016 there is definitely no issue with beta and IB connectivity. If that solved the issue then you probably have some security software blocking particular version of the software. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted April 27, 2016 Report Share Posted April 27, 2016 Also, if it is something in the beta, definitely send the log so we can fix. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.