jjevans Posted November 14, 2016 Report Share Posted November 14, 2016 I have installed Medved and chose Trade King (MBT) I enter my MBT account info in account settings and Medved still restricts me on my portfolio and charts. MT says it using the free version. What am I missing? Any insight is appreciated. Thank you, JJ Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted November 14, 2016 Report Share Posted November 14, 2016 for TradeKing (MBT) you need to have MT login via the trading for it to check eligibility. So make sure Trading is setup and open account View or trade ticket for your account Quote Link to comment Share on other sites More sharing options...
jjevans Posted November 14, 2016 Author Report Share Posted November 14, 2016 Ok thank you for the insight. So I have setup MT for trading. It sees my four accounts from MBT but it still says it is using the free version with restrictions? Is there anything else I can do? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted November 14, 2016 Report Share Posted November 14, 2016 I do not see it on this end. Did you open and view balances in MT? did MT show the balances? Quote Link to comment Share on other sites More sharing options...
jjevans Posted November 14, 2016 Author Report Share Posted November 14, 2016 Im sorry I dont know where that is. I do not see balances. I just see my account numbers. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted November 15, 2016 Report Share Posted November 15, 2016 bring up the dashboard (or hit F12) click on Account View button Quote Link to comment Share on other sites More sharing options...
jjevans Posted November 15, 2016 Author Report Share Posted November 15, 2016 Good Morning Jerry, Thank you for the assistance. I am viewing my balance and it still says I am using the free version. Any further insight is appreciated. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted November 15, 2016 Report Share Posted November 15, 2016 when viewing the balances in MT, is it showing an account value of $500 or higher? If the account was recently funded, the balance may not show yet. Quote Link to comment Share on other sites More sharing options...
jjevans Posted November 15, 2016 Author Report Share Posted November 15, 2016 Yes it is. Thank you. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted November 15, 2016 Report Share Posted November 15, 2016 Please do this: 1) update to this version: http://www.medvedtrader.com/beta (we fixed up some of the stuff in that area in the new build) 2) restart, go to balances, if it shows OK, restart again 3) if after the 2nd restart it still does not auto register, go to "FILE / HELP / Send Log/Settings to Support" and put in the URL to this page int eh comment so I will know what to look for. Quote Link to comment Share on other sites More sharing options...
jjevans Posted November 15, 2016 Author Report Share Posted November 15, 2016 Ding Ding! We have a winner! Thank you Jerry for your assistance. Good to go. Quote Link to comment Share on other sites More sharing options...
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