rotor Posted December 6, 2016 Report Share Posted December 6, 2016 Interesting one Have UVXY from AMTD working normally on one laptop, On the other machine with a feed from IB the chart is stuck at 9.39 with time and sales showing correct as per AMTD except 'last' is showing 9.39 equal to the chart. Has been at the same level all morning. Backfill or a restart have no effect. Not important as have the feed from AMTD but thought I'd mention it. eg: last 9.39, bid 9.14, ask 9.15 on IB 9.39 should read 9.93 in the above which I originally posted on the iHub board, Ha! just another senior moment Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 6, 2016 Report Share Posted December 6, 2016 if you clear the data on the chart, does it work after that? Quote Link to comment Share on other sites More sharing options...
rotor Posted December 6, 2016 Author Report Share Posted December 6, 2016 tried that - Chart still showing 9.93 together with 'last' at same figure. Bid and Ask are as per the feed from AMTD 9.21/9.22 Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 6, 2016 Report Share Posted December 6, 2016 I checked with IB and do not see any issue. Please set the raw data to show all columns, then email a screenshot to support Quote Link to comment Share on other sites More sharing options...
rotor Posted December 6, 2016 Author Report Share Posted December 6, 2016 Quote Link to comment Share on other sites More sharing options...
rotor Posted December 6, 2016 Author Report Share Posted December 6, 2016 The email address is? Sent a screen shot to .... Hope that works. Sorry never done this before Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 6, 2016 Report Share Posted December 6, 2016 that works but I meant MT support. Support@medvedtrader.com Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 6, 2016 Report Share Posted December 6, 2016 NOTE: did not receive the file Quote Link to comment Share on other sites More sharing options...
rotor Posted December 6, 2016 Author Report Share Posted December 6, 2016 I've sent another one to the support address. I'll have to leave it for a bit, other things to attend to - Thanks for your help. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 6, 2016 Report Share Posted December 6, 2016 don't know. not seeing it on support either Quote Link to comment Share on other sites More sharing options...
rotor Posted December 6, 2016 Author Report Share Posted December 6, 2016 Sent this file again at 4.04 p.m. Jeesh! I'll really have to get round to learning how to do this stuff - Simple if you know how no doubt. Sent to the support address. Quote Link to comment Share on other sites More sharing options...
rotor Posted December 7, 2016 Author Report Share Posted December 7, 2016 Hi Jerry, Just to let you know things are working normally again today except backfill still flat lines yesterdays data at 9.93. This is no problem as am only interested in very short timespans. First time I've had this sort of problem with IB they are normally so reliable. Many thanks for all your input concerning the matter - Have a good day. Old Rot Quote Link to comment Share on other sites More sharing options...
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