wilywilly Posted December 27, 2016 Report Share Posted December 27, 2016 I got this "faulted" message this morning - what does it mean & how do I correct it? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 27, 2016 Report Share Posted December 27, 2016 there seem to have been an issue with TD Ameritrade servers this morning. I believe it has been resolved now. If you get that, you can either right click and select to "Force re-login", or on the portfolio window, just hit the stop/start button Quote Link to comment Share on other sites More sharing options...
wilywilly Posted December 27, 2016 Author Report Share Posted December 27, 2016 Tried the "Force re-login", and it appeared to work (chart updated), then got the "faulted" message again. If it's a known TD Amtd problem, I'll just try again later. Thanks. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 27, 2016 Report Share Posted December 27, 2016 Are you still getting it right now or do you mean you got faulted at the time? If still getting it, then please send me the log file: Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio)And add the Post URL in the comment Quote Link to comment Share on other sites More sharing options...
wilywilly Posted December 27, 2016 Author Report Share Posted December 27, 2016 The portfolio and chart data are updating normally, but the "faulted" message keeps popping up every minute or so. I sent the log file to support. Quote Link to comment Share on other sites More sharing options...
wilywilly Posted December 27, 2016 Author Report Share Posted December 27, 2016 Oh, geez, I see that my data feed for the portfolio is "IB", not TD Amteritrade! I'm running on a 2nd computer from the one I normally use with TD Amtd. I'm out of town and can't access the TD Amtd computer. I can try to change this one to see what happens; Sorry for the confusion. Quote Link to comment Share on other sites More sharing options...
wilywilly Posted December 27, 2016 Author Report Share Posted December 27, 2016 I switched the portfolio source to TD Amtd, it is updating, and the popup error message seems to be gone. What a moron! Quote Link to comment Share on other sites More sharing options...
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