Dimarco Posted May 26, 2017 Report Share Posted May 26, 2017 Upon opening my Medved Trader this morning, I couldn't get my login to work for data & trading access through Ally MBT. I was able to login on the MBT website site and through the regular MB Trader. It eventually locked my MBT account out after continuing to try (said to many login attempts). I had to call tech support to get a temp password and was finally able to login. I just tried again tonight and I have the same problem and I'm locked out of access to my MBT account again. Somethings going on (maybe with the Ally transfer). Any suggestions? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted May 26, 2017 Report Share Posted May 26, 2017 Yes, there is an error logging into quotes on their server. I just reported it. Quote Link to comment Share on other sites More sharing options...
HIGH99 Posted May 26, 2017 Report Share Posted May 26, 2017 Count me in as well. I'm using 4600-2050 but that probably does not matter. I have been trying to launch MT for the past hour, but no luck. I have tried both of my user names. No luck. Of course I can log into Ally/MT Trading no problem with either user name. Oh well, back to sleep. Try later. Quote Link to comment Share on other sites More sharing options...
HIGH99 Posted May 26, 2017 Report Share Posted May 26, 2017 MT Trading??? Hmmmm. Potato, potaaaato. As of 5:40 AM here in Phoenix, no luck. 8:40 back at Ally headquarters, I think. Everyone is still waking up. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted May 26, 2017 Report Share Posted May 26, 2017 it is being worked on Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted May 26, 2017 Report Share Posted May 26, 2017 MBT logins should work now. If you still get the error (about not having API access), then please email support@medvedtrader.com with your MBT username and I will have it reset for you. Quote Link to comment Share on other sites More sharing options...
HIGH99 Posted May 26, 2017 Report Share Posted May 26, 2017 Mine was still not working, so sent you the aforementioned email. Thanks for your help. Quote Link to comment Share on other sites More sharing options...
HIGH99 Posted May 30, 2017 Report Share Posted May 30, 2017 Well I am up and running as a little while ago. Is the fix permanent? Or is this something which could crop up from time to time with Ally? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted May 30, 2017 Report Share Posted May 30, 2017 Should be permanent Quote Link to comment Share on other sites More sharing options...
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