krusty316 Posted January 23, 2018 Report Share Posted January 23, 2018 Good morning. Not sure if it's just me. Sending log shortly. Thanks Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted January 23, 2018 Report Share Posted January 23, 2018 you and another report. checking the logs Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted January 23, 2018 Report Share Posted January 23, 2018 I may have found the issue. I emailed you. If anyone else is having a problem logging in, please email support@medvedtrader.com for an update - I need to know if the change works. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted January 23, 2018 Report Share Posted January 23, 2018 OK RBC fixed. If you have a problem, select FILE / HELP => Check for updates. Let MT update everything. Then, restart MT, EVEN IF Nothing was updated. Quote Link to comment Share on other sites More sharing options...
krusty316 Posted January 24, 2018 Author Report Share Posted January 24, 2018 yes confirmed all good. thx Quote Link to comment Share on other sites More sharing options...
krusty316 Posted February 16, 2018 Author Report Share Posted February 16, 2018 Good morning. Another failure at RBC DI Login on 2/16. Let me know if you need me to send you a log. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 16, 2018 Report Share Posted February 16, 2018 yes, please send Quote Link to comment Share on other sites More sharing options...
krusty316 Posted February 16, 2018 Author Report Share Posted February 16, 2018 Not sure if I did it right...Log 200, login, failed, Log 10 and send log to support. Quote Link to comment Share on other sites More sharing options...
krusty316 Posted February 16, 2018 Author Report Share Posted February 16, 2018 Done. Sent again Quote Link to comment Share on other sites More sharing options...
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