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stock777

Ameritrade L2

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  I've seen a pretty consistent issue with the loading of an Ameritrade L2 box for some time (years).

  I often have to re-enter a symbol  more than once to get the data to load. 

  It's as if the first call to the server fails. Timeout?

  Only L2 Ameritrade seems to have an issue, no other problems on the platform resembling that.

  Wonder is anyone else has seen the issue.  

 

 

 

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Do you have a lot of Level II/DOM/Depth Charts open? only issue I know of is if you have 25 or more symbols getting Level II data (all those windows request L II data)

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No , only a few L2.

Some days much worse than others, can't really say what the trigger is.

 

Often , the L2 data will populate but NOT the L1 data.   The data box above just stays at zero, no price or volume data

 

Edited by stock777

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is this with only certain types of symbols (OTC, Pinksheet)?

Could you recreate it, then right after doing that, send me the log file:
Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio)
And add the Post URL in the comment along with the symbol that you had the problem with.  Do not check any check-boxes.
 

 

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