Jerry Medved

SETTINGS / CHARTS / DISPLAY - toward the bottom: TRADING - Capsule Font Size The P&L/Gains bubble is supposed to be smaller.

there is no independent size. the problem was that before, it was not changing with the main capsule size. Now it is. So if you increase/decrease the capsule font size, it will adjust the P&L bubble too

OK I see. Flatten is Symbol specific. you had the TOTAL Row selected. That is why nothing was happening. You need to select one or more rows of the securities you wish to flatten. Previously there was no total row, so it wasn't an issue. I will add stuff to make this more obvious.

ok the issue is - look at your trade log - the symbol that is being flattened - is your account ID. Not sure why that is but might have been already fixed. Please get the beta version and let me know if it works: https://medvedtrader.com/beta

it will first cancel any open orders, then send the sell order. But if the open orders do not cancel, then it will fail. I need to get the log file to see what the problem is. Please do the following: Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio) And add this Post’s URL in the comment.

does the order show as canceled? If not, flatten will not work.

Just to eliminate something, go to SETTINGS / CARTS / GENERAL - Uncheck 2nd from bottom: "Custom ALT_PrintScreen handling for charts", then click OK and restart MT and let me know if it has any impact.

mouse over the red dot. that will show what the issue is.

will be in the next update.

I looked at the log and I thought I saw a problem, but no - I see data coming in for it the entire time. I think your issue is spike filter. SRNE had some very volatile action and maybe the spike filtering kicked in. Go to SETTINGS / CHARTS / Spike Filtering and add SRNE to the excluded list. Does that fix?

did the issue start after you cleared the data on SRNE or did the updates stop before that?

I have no way to tell you what the issue is without having a way to look at log/settings. Please send that and indicate in the comment exactly which symbols you have problems with

we really dont want to do micro settings like that - makes the user interface overly complicated

ok, so it's not a chart issue, but quotes. I can't tell you without looking at log. Send that to me. Most common issues is 1) over 100 symbols across both MT and TWS 2) not have permissions on your IB account for quotes on the security, though that would not be intermittent.

Yes, but one thing at a time - with 1 min candles, if you show "all data" is it showing split adjusted or you have a big gap? if gap, clear the data and backfill again or refer to https://forums.medvedtrader.com/topic/3590-splits-how-to-split-adjust-data/