lehula Posted December 12, 2017 Report Share Posted December 12, 2017 The historical charts are updating, but not the intraday ones. I know Litecoin just had a huge spike and theres lots of traffic. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 12, 2017 Report Share Posted December 12, 2017 I am looking at that chart right now - had it running. no problems. Are the quotes updating? Is this with GDAX or another? Quote Link to comment Share on other sites More sharing options...
lehula Posted December 12, 2017 Author Report Share Posted December 12, 2017 gdax. the quotes are updating. same problem with ETH.USd intraday. I'll mess around with it and let you know if I fix it and what the problem was. Thanks. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 12, 2017 Report Share Posted December 12, 2017 only thing I can think of - check the timeframe. Which one is selected on top of the chart - VIEW tab. Quote Link to comment Share on other sites More sharing options...
lehula Posted December 12, 2017 Author Report Share Posted December 12, 2017 timeframe is 24/7 huh. its btc.usd and eth.usd also. DOM's are working, but not intradays charts. I'll keep messing around. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 12, 2017 Report Share Posted December 12, 2017 ok DOM doesnt matter - that is Level II. Do you have the symbols on the portfolio? Are the quotes updating in the portfolio? Quote Link to comment Share on other sites More sharing options...
lehula Posted December 12, 2017 Author Report Share Posted December 12, 2017 I zoomed in and it looks like it working. What threw me off is the moving average lines are going ahead of the current price by about and hour. So it looked like there was a gap of information. So its working, but I've never seen my MA lines do that. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 12, 2017 Report Share Posted December 12, 2017 if the chart is scrolled away from the right edge, the chart will not update. scroll bar will have a red outline when that happens Quote Link to comment Share on other sites More sharing options...
lehula Posted December 12, 2017 Author Report Share Posted December 12, 2017 oh, and I see I'm delayed about 15 minutes. maybe 8 minutes. yep its 15 minutes. Do I need to subscribe? Quote Link to comment Share on other sites More sharing options...
lehula Posted December 12, 2017 Author Report Share Posted December 12, 2017 Nevermind. It looks like its updating now Might have something to do with the scroll bar like you said. Thanks!! Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 12, 2017 Report Share Posted December 12, 2017 Huh? no way would you be delayed if you are using GDAX for quotes Quote Link to comment Share on other sites More sharing options...
lehula Posted December 12, 2017 Author Report Share Posted December 12, 2017 yes, I think the scroll bar had something to do with it. Thanks again. Quote Link to comment Share on other sites More sharing options...
lehula Posted December 12, 2017 Author Report Share Posted December 12, 2017 Hmm. It wasn't the scrollbar. I'm not why there is a gap. Attached is the screen shot. It just isn't updating on the intraday charts. Stochastics too. Quote Link to comment Share on other sites More sharing options...
lehula Posted December 12, 2017 Author Report Share Posted December 12, 2017 If I press backfill all on the portfolio, it brings it up to date, but it doesn't keep up with the price and stochastics on its own. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 12, 2017 Report Share Posted December 12, 2017 extra space: it is one of 2 reasons. Either you you have extra space added on the X Axis, in which case - move the mouse over the X Axis - then click and drag to the left. or you have the chart set to show entire day, in which case go to VIEW tab, OPTIONS and unselect "Show Entire Current Day" as for quotes, you are not answering my questions - ARE they updating on their own on the portfolio? Quote Link to comment Share on other sites More sharing options...
lehula Posted December 12, 2017 Author Report Share Posted December 12, 2017 Yes. On the portfolio they are updating. If I press backfill on the chart, it doesn't fill. But if I press backfill all on the portfolio, it backfill's. So I think it is something with my chart. The padding isn't the problem. I'll keep messing with it. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 12, 2017 Report Share Posted December 12, 2017 I need to get the log file to see what the problem is. Please do the following: Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio) And add the Post URL in the comment. Do not check any check-boxes. Quote Link to comment Share on other sites More sharing options...
lehula Posted December 12, 2017 Author Report Share Posted December 12, 2017 Ok I sent it. So I guess if I press backfill on my chart, it fills in that way too, just takes awhile. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 12, 2017 Report Share Posted December 12, 2017 if you do backfill on the chart, it does a full backfill - probably default 10 days depending on your settings, which is extremely slow with GDAX. On Portfolio, it does update Backfill, meaning it only backfills missing data, so that is much faster. However, when you say the portfolio is updating, you mean with or without backfill? Quote Link to comment Share on other sites More sharing options...
lehula Posted December 12, 2017 Author Report Share Posted December 12, 2017 The portfolio is updating the price. I'm not sure what you mean backfill on the portfolio. That is where my list of symbols are. Quote Link to comment Share on other sites More sharing options...
lehula Posted December 12, 2017 Author Report Share Posted December 12, 2017 There is a funny little tick in the chart. IT works now. I didn't do anything. It just started working Something to do with GDAX I'm guessing. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 12, 2017 Report Share Posted December 12, 2017 not a problem in GDAX side. Just more of an issue with concurrency - tons of stuff happening on startup and because of GDAX request throttling, it caused some problems in a couple places where we were not checking for it. I just fixed it up and will give you an update (email ) in a minute. Quote Link to comment Share on other sites More sharing options...
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