lehula Posted January 8, 2018 Report Posted January 8, 2018 I noticed my price wasn't updating when I was looking at my MBT futures. The backfill works, but it doesn't automattically update. Then I got a popup saying that MBT was having problems and it directed me to the Sources window. This is what it looks like. I tried re logging in, but it still is faulted. Quote
Jerry Medved Posted January 8, 2018 Report Posted January 8, 2018 there are some issues with access to trading servers. I am communicating with MBT support about it now Quote
Jerry Medved Posted January 10, 2018 Report Posted January 10, 2018 still no go. being worked on by them Quote
lehula Posted January 29, 2018 Author Report Posted January 29, 2018 Now when I try to place a limit order it won't stay. I looked at sources and it say's "idle". What does that mean? Quote
Jerry Medved Posted January 29, 2018 Report Posted January 29, 2018 Idle is fine (for the trading one). What do you mean by "won't stay"? won't place? anything shows in Trade Log? send me the log via help menu please. Quote
lehula Posted February 12, 2018 Author Report Posted February 12, 2018 Hey, I just refunded my account. But it says I'm still on trial mode. Is there anything I need to do to get premium? Quote
Jerry Medved Posted February 12, 2018 Report Posted February 12, 2018 Open account view window for the account in MT. does the Account Value on the BALANCES tab show over $500? If not, then it did not post yet. If it did, then just restart MT. Quote
lehula Posted February 12, 2018 Author Report Posted February 12, 2018 ok. Restarting fixed it. Thanks! Quote
lehula Posted February 13, 2018 Author Report Posted February 13, 2018 IT fixed the trial alert, but now I can't get backfill or updated pricing. All my setting are set to MBT. Any ideas? Quote
Jerry Medved Posted February 13, 2018 Report Posted February 13, 2018 are you still having issues with that this morning? Quote
lehula Posted February 13, 2018 Author Report Posted February 13, 2018 (edited) I contacted MBT. They fixed it. Thanks. Edited February 13, 2018 by lehula Quote
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