wwalkowski Posted February 6, 2018 Report Share Posted February 6, 2018 MT seems to be working fine, but the TDA API is having troubles. Snap quote is usually 0.1 seconds, now taking 1 - 6 seconds. Balance and Positions are also taking 5 or more seconds. Jerry - wondering if you have heard anything about this, or from TDA. As always, appreciate any help you can offer on this. Thanks Quote Link to comment Share on other sites More sharing options...
dave Posted February 6, 2018 Report Share Posted February 6, 2018 Data feed okay but the site is down. Quote Link to comment Share on other sites More sharing options...
felixml Posted February 6, 2018 Report Share Posted February 6, 2018 Quotes are really off, abominable, again Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 6, 2018 Report Share Posted February 6, 2018 don't know about quotes (didn't check yet) but the API server is definitely running slow. Quote Link to comment Share on other sites More sharing options...
wwalkowski Posted February 6, 2018 Author Report Share Posted February 6, 2018 Something got rebooted. Got kicked off the API, logged back in, Quotes Balances and Positions are happy again - less than 1/3 second. However, got kicked off the website and can't log back into that yet. Quote Link to comment Share on other sites More sharing options...
felixml Posted February 6, 2018 Report Share Posted February 6, 2018 kicks off my PCs , have to relogin endlessly Quote Link to comment Share on other sites More sharing options...
dave Posted February 6, 2018 Report Share Posted February 6, 2018 8 minutes ago, felixml said: kicks off my PCs , have to relogin endlessly It could be a blessing in disguise Quote Link to comment Share on other sites More sharing options...
wwalkowski Posted February 6, 2018 Author Report Share Posted February 6, 2018 API and website working again. At least for me... Hope it stays that way. Quote Link to comment Share on other sites More sharing options...
felixml Posted February 6, 2018 Report Share Posted February 6, 2018 Cask is the king this second. Enjoying the view... to some extent Got out MOSTLY on a top Web site is doing a bit better. TDAm. even took a NOTE off Better, NOTE on delays off Quote Link to comment Share on other sites More sharing options...
felixml Posted February 7, 2018 Report Share Posted February 7, 2018 Still huge difference in quotes, watching Dow, for an example, on Medved and Fox bus. Sometimes as much as 50 point difference Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 7, 2018 Report Share Posted February 7, 2018 Huh, not seeing that at all. I think there is something specific to your end. do you have a lot of trendline alerts or other types of alerts? is this in the index panel? If so, are you sure the index panel is set to TD Ameritrade? (Index panel source can be set independent of the main portfolio) Quote Link to comment Share on other sites More sharing options...
felixml Posted February 7, 2018 Report Share Posted February 7, 2018 Ameritrade is selected in an Index panel. No Alerts at all About 10 points now Quote Link to comment Share on other sites More sharing options...
felixml Posted February 7, 2018 Report Share Posted February 7, 2018 30 points now Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 7, 2018 Report Share Posted February 7, 2018 is the time on the dow quote behind? I am pretty sure what you are seeing is not TD Ameritrade being behind, or it would impact everyone. Please send me your settings/log via the help menu. thanks Quote Link to comment Share on other sites More sharing options...
felixml Posted February 7, 2018 Report Share Posted February 7, 2018 Level 2 window is completely in sync with an Index panel. No issue here where can I adjust the time syncing it to more "precise" setting or allow it to change faster? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 7, 2018 Report Share Posted February 7, 2018 Level II window - L II really has nothing to do with indexes. Do you mean Raw Data? I am not asking if it is in sync. I am asking if the time on it is current or behind some. Not really sure what time syncing you are looking for. As for updates, MT shows the updates immediately when it gets them and from TDA, they are streaming. Quote Link to comment Share on other sites More sharing options...
felixml Posted February 7, 2018 Report Share Posted February 7, 2018 I am 3 secs behind on this PC. In Win 10 I do not see a precise second adjustment place. All over the place. Will leave it alone, no point to dig deeper. Thx much for a great program Quote Link to comment Share on other sites More sharing options...
felixml Posted February 12, 2018 Report Share Posted February 12, 2018 30 to 50 points in difference in Dow still on Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 12, 2018 Report Share Posted February 12, 2018 I can say with 100% confidence that TDA index quotes are 100% real-time this morning. The issue is definitely on your end. I cannot help you further if you do not send a log as I requested Quote Link to comment Share on other sites More sharing options...
felixml Posted February 12, 2018 Report Share Posted February 12, 2018 Please send me more info: Please send me your settings/log via the help menu Thxn Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 12, 2018 Report Share Posted February 12, 2018 Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio) And add the Post URL in the comment. Do not check any check-boxes. Thanks Quote Link to comment Share on other sites More sharing options...
felixml Posted February 12, 2018 Report Share Posted February 12, 2018 Done, thx Tiny deviation now, of course Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 12, 2018 Report Share Posted February 12, 2018 got it. am looking into it Quote Link to comment Share on other sites More sharing options...
felixml Posted February 12, 2018 Report Share Posted February 12, 2018 within 10 points now Quote Link to comment Share on other sites More sharing options...
dave Posted February 13, 2018 Report Share Posted February 13, 2018 On 2/7/2018 at 9:34 AM, felixml said: Still huge difference in quotes, watching Dow, for an example, on Medved and Fox bus. Sometimes as much as 50 point difference There is a TV delay for reasons. CNBC is always behind MT. Add in the VIX those days and sure. Quote Link to comment Share on other sites More sharing options...
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