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How to provide error details


rotor

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Had 4 error messages recently, tried to send details, unable to paste here. Downloaded your last update belatedly. Now have 1 error message. Unable to close MT without pulling the plug although data seems to be updating. Back to my last problems under the heading the Joker is Wild. The actual error message can't be shown here as it is locked up??

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Send the log from within MT. if locked up, do so after restart indicate what's up in the comment when sending:

Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio)
And add the issue in the comment.  Do not check any check-boxes, just hit SEND on that screen
 

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