Jason Posted August 28, 2018 Report Share Posted August 28, 2018 Hello, I'm having a problem getting charts to display with full data for Binance. I gotten and verified my Binance account and can open a symbol in a chart but only candles created live from the moment I opened the chart are visible regardless of the time and period settings I set for the chart. Selecting backfill doesn't populate the chart with any OHLC data. Is this normal for Binance and am I required to find an alternate source of prior data or maybe there is something obvious I'm missing? I have set up Binance for both trading and data. This is happening on any currency pair I enter. Thanks! Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted August 28, 2018 Report Share Posted August 28, 2018 No, not normal. Could you get the beta version and let me know if you still have the issue after the update: https://medvedtrader.com/beta Quote Link to comment Share on other sites More sharing options...
Jason Posted August 28, 2018 Author Report Share Posted August 28, 2018 I have updated but can't see any candles prior to when I first opened the chart. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted August 28, 2018 Report Share Posted August 28, 2018 Hi Jason, I just checked and it is working OK here. NOTE: the version originally used defaulted the backfill # of days to 10. That is way too long for Binance - would take extreme amount of time to backfill each symbol. Please go to FILE / SETTINGS / DATA SOURCES, Configure Accounts, click on BINANCE and change the Intraday Backfill # of days to 1 or 2. click OK and just to check - restart MT. and try again. Let me know if it works. if it does not work after that then please send me the log:Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio)And add this Post’s URL in the comment. Do not check any check-boxes. Quote Link to comment Share on other sites More sharing options...
Jason Posted August 28, 2018 Author Report Share Posted August 28, 2018 Okay, it hasn't worked. Going to send the logs now. Thanks Jerry Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted August 28, 2018 Report Share Posted August 28, 2018 Your backfill source is set to IB. on the dashboard, click on "Backfill Source" tile and change it to "Smart Source" Quote Link to comment Share on other sites More sharing options...
Jason Posted August 28, 2018 Author Report Share Posted August 28, 2018 Okay, was afraid it was something simple like that. Sorry for the hassle. Thanks. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted August 29, 2018 Report Share Posted August 29, 2018 not a problem Quote Link to comment Share on other sites More sharing options...
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