Chart Trading - Show Positions now showing

[bigt11]

I have trades in the DOM on coinbase and on the chart I have enable chart trading enabled.  Under trading settings , no matter what options i have checked, I dont see any resting orders appear on the chart.

[Jerry Medved]

What is "Resting" orders? If the order has not been submitted on the DOM but just sitting there waiting for you to send it, the chart will not see it. If it is a live order, then it should

NOTE: for crypto -- position will not show on chart since there really is no good way to tell what the cost is.

[bigt11]

its a submitted order - live.  like a limit sell order for X mount of BTC at X price.  

[Jerry Medved]

is it exact same symbol? #BTC.USD not #BTC.USD:GDAX for example 

[bigt11]

it is #BTC.USD on the DOM and chart

[Jerry Medved]

only thing I can think of is if you have the same account added twice in the system. Do you? SETTINGS / TRADING / ACCOUNTS

[bigt11]

I have a coinebase pro/ gdax  and an ally invest for MBT.  only 1 coinbase account, no duplicate.

[Jerry Medved]

I need to get the log file to see what the problem is. Please do the following:

Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio)

And add this Post’s URL in the comment. 

 

[bigt11]

sent

[Jerry Medved]

you have MBT account selected on the chart that has the #BTC.USD

the Coinbase account is selected on the #ETH.USD chart

[bigt11]

ah, you are correct.  I would assume that the account drop down on that chart would not let me select an account that does not support that specific ticker.  MBT account does not do crypto.  In short, never noticed that account dropdown was a thing per ticker chart.  Thanks for the help.