stock777 Posted September 4, 2019 Report Share Posted September 4, 2019 Still having an issue with backfill on charts with multiple symbols. Backfill only works on the primary symbol. It should initiate for all symbols on the chart. If I have 5 symbols , I have to click on each one and do a manual backfill. This is on charts where the symbols arent in an open portfolio , which could be used to backfill all. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted September 4, 2019 Report Share Posted September 4, 2019 Emailed you. let me know if this fixes. Quote Link to comment Share on other sites More sharing options...
stock777 Posted September 5, 2019 Author Report Share Posted September 5, 2019 Nope. Backfilling the primary still doesnt trigger the other COMPARE symbols. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted September 5, 2019 Report Share Posted September 5, 2019 please send me the log and indicate in the comment which symbol (primary) you were backfilling. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted September 5, 2019 Report Share Posted September 5, 2019 ok found it. the issue is specific to selecting backfill from the right click menu, or using keyboard shortcut. If you click on the backfill button, it correctly backfills all symbols. Please use that for the moment. I will fix it in the next update. Quote Link to comment Share on other sites More sharing options...
stock777 Posted September 5, 2019 Author Report Share Posted September 5, 2019 ok, got it. for some reason , I was doing everything BUT that/ Quote Link to comment Share on other sites More sharing options...
jschwa Posted April 29, 2022 Report Share Posted April 29, 2022 Nope. Backfilling the primary still doesnt trigger the other COMPARE symbols. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted April 29, 2022 Report Share Posted April 29, 2022 are you clicking backfill on the chart or are you requesting backfill for the primary symbol outside of the chart? Quote Link to comment Share on other sites More sharing options...
jschwa Posted April 29, 2022 Report Share Posted April 29, 2022 4 minutes ago, Jerry Medved said: are you clicking backfill on the chart or are you requesting backfill for the primary symbol outside of the chart? 11 minutes ago, jschwa said: Nope. Backfilling the primary still doesnt trigger the other COMPARE symbols. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted April 29, 2022 Report Share Posted April 29, 2022 Please try the backfill, then when it does not work, send me the log and indicate in the comment this URL and exactly which symbol you were backfilling and which symbols did not work. Thanks. Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio) Quote Link to comment Share on other sites More sharing options...
jschwa Posted April 29, 2022 Report Share Posted April 29, 2022 clicking backfill on the chart Quote Link to comment Share on other sites More sharing options...
jschwa Posted April 29, 2022 Report Share Posted April 29, 2022 clicking backfill on the chart Quote Link to comment Share on other sites More sharing options...
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