jjevans Posted March 23, 2020 Report Share Posted March 23, 2020 I was using Ally MBT account for data feed. I updated to 1.1.9000.2. All my charts are not updating with current price. It looks like the data feed may not be working correctly? Any insight as to how I can resolve this issue? SPY still showing 228.80 Quote Link to comment Share on other sites More sharing options...
jjevans Posted March 23, 2020 Author Report Share Posted March 23, 2020 (edited) Getting error Ally feed faulted? Any insight is appreciated. Market data will not populate? Edited March 23, 2020 by jjevans Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted March 23, 2020 Report Share Posted March 23, 2020 there is no MBT. you are using regular ally data datafeed and yes, a bunch of disconnects. they are aware of the issue 😞 1 Quote Link to comment Share on other sites More sharing options...
jjevans Posted March 23, 2020 Author Report Share Posted March 23, 2020 Thank you Jerry. I appreciate the insight. Quote Link to comment Share on other sites More sharing options...
jjevans Posted March 24, 2020 Author Report Share Posted March 24, 2020 Does anyone know when Ally is going to resolve their streaming issues? Did they post an ETA? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted March 24, 2020 Report Share Posted March 24, 2020 do not have any ETA. I know they are definitely aware of the issue. 😞 1 Quote Link to comment Share on other sites More sharing options...
jjevans Posted March 25, 2020 Author Report Share Posted March 25, 2020 Looks like they resolved the issue? This email is in regard to your recent inquiry involving your data feed via the Medved trader. Our technical team created technical support case number XXXXXX to investigate and resolve the issue. Our technical team has notified us that they have resolved the issue with the data feed. At your earliest convenience, please verify your data feed. If you are still having issues, please respond and refer to case number XXXXXX Please feel free to contact us at anytime with any questions or comments you might have regarding your account or our website. We can be reached via this email address, through the “Live Chat” links on our website, or by phone at 855-880-2559. We are here for you 24/7. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted March 25, 2020 Report Share Posted March 25, 2020 yes, was about to post. should be resolved now. Quote Link to comment Share on other sites More sharing options...
jjevans Posted March 25, 2020 Author Report Share Posted March 25, 2020 (edited) Guess Not Edited March 25, 2020 by jjevans Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted March 25, 2020 Report Share Posted March 25, 2020 y, but that's a separate issue. Quote Link to comment Share on other sites More sharing options...
jjevans Posted March 30, 2020 Author Report Share Posted March 30, 2020 (edited) Issue still persists. Same error: Ally feed faulted. Do you know if Ally is still working on this? I keep having to switch between Ameritrade and Ally. This has been going on for about 5 trading days now. Any insight is appreciated. Thank you. Edited March 30, 2020 by jjevans Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted March 30, 2020 Report Share Posted March 30, 2020 if you have TD Ameritrade, why are you switching back? Just leave the quotes on TD Ameritrade. You can still trade iether TDA or Ally Quote Link to comment Share on other sites More sharing options...
jjevans Posted March 30, 2020 Author Report Share Posted March 30, 2020 Because I pay for the feed from Ally and it provides real time quotes where TD is delayed or slower than Ally. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted March 30, 2020 Report Share Posted March 30, 2020 1) I don't think you are paying for the feed from Ally. 2) TDA is definitely not delayed or any slower Quote Link to comment Share on other sites More sharing options...
jjevans Posted March 30, 2020 Author Report Share Posted March 30, 2020 I do I pay for real-time on Ally it cost 7.00 / mo. I will switch to TDA then and cancel. Quote Link to comment Share on other sites More sharing options...
jjevans Posted March 30, 2020 Author Report Share Posted March 30, 2020 As always thank you for your insight Jerry Quote Link to comment Share on other sites More sharing options...
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