Marty Posted June 19, 2020 Report Share Posted June 19, 2020 Hi, I have updated through the software and now get this critical error when starting the app. Tried uninstalling, restarted computer and then reinstalled both version (Production and Beta) and always get this error and can no longer use your software. How can I resolve this. Thank you, Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted June 19, 2020 Report Share Posted June 19, 2020 can you click the SHOW DETAILS on bottom left of that message, then right click on the text of the message, select COPY and then paste it here. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted June 19, 2020 Report Share Posted June 19, 2020 I emailed you - please run the update, and if it works, send me the log file. Quote Link to comment Share on other sites More sharing options...
Marty Posted June 19, 2020 Author Report Share Posted June 19, 2020 Working again, thanks for the great support Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted June 19, 2020 Report Share Posted June 19, 2020 Please send me the log so I can see what the exact issue was. Quote Link to comment Share on other sites More sharing options...
Marty Posted June 19, 2020 Author Report Share Posted June 19, 2020 Error log has been sent. Quote Link to comment Share on other sites More sharing options...
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