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Some of the pre-market candles are missing


Penny
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Some of the pre-market candles are missing, Sorry I started a similar thread y'day but I lost track of it so creating this topic again

I have attached a picture for your reference, ccxi, 1 min chart, 8.20 to 8.30 cst ,no candles.

Thanks

Penny

missingcandles.jpg

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I had the default source "smart source" selected in this case it was webull and yes once I clicked on the Backfill with OHLC data the candles re-appeared.backfillsource.jpg.9c8aea89b8777ddeb6f47c29526c00ee.jpg

What was the issue? Do I need to select a specific source?

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if you explicitly select a source for backfill, that will be the source used for backfill

If you select SmartSource, then when a backfill is needed, MT will check where that symbol is already used (like if it is in a portfolio, what source that portfolio is using) or what active sources are running if that symbol is not in any portfolio. That way, if you have multiple portfolios going with multiple sources, it will get correct values.

For example, lets say you have a portfolio for stocks getting quotes from TD Ameritrade and one for crypto getting data from Coinbase. When you bring up a crypto symbol chart, MT would check already streaming data and if it finds that symbol being streamed from Cointbase, it will use that. Also it knows that TD Ameritrade does not support crypto and cointbase does, so would use that even if not in portfolio. And vice versa for stock symbol

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if you want the gap in premarket, to be filled in, and you were not running MT getting quotes during that time, then you would need to click the backfill button on the chart after opening it.

Spike - yes, well, backfill (chart data) and realtime data are not always the same - I am sure if you cleared the chart in MT and backfilled, which would be the same as the webull chart, you would get same results.

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that is a completely different issue.  there you have the LAST price at 5.01.  By default historical charts are set to real-time updates in which case the last candle is built from the OPEN, HIGH, LOW and LAST as shown on the portfolio (NOTE: NOT intraday chart).  In your case, the 5.01 is the current last price you have. Are the quotes running?

If you don't want historical charts to build last candle from quote, then turn off real-time update for historical charts on SETTINGS / CHARTS / GENERAL

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Issue1: 5.0.1 is not the last price Jerry, it was pre-market low, the spike was not there originally in the original webull chart at 8.27, the low was 7.76, I cleared the backfill but the spike didn't go away on the 3min chart

image.png.58345a224ad9d0246e384d1c3bcd8534.png

Issue2: price tracking stopped for a few minutes until the market open and cross hair re-appeared, I didn't capture that to show you.

 

 

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