chris Posted December 7, 2013 Report Share Posted December 7, 2013 Hi all! Right now, I am stuck because the dashboard will not receive focus - it makes a bell noise as if there is a modal dialog up (but there isn't anything that I can see. It is especially bothersome since it is forced on top apparently - my other apps can not rise to topmost in front of it. (wavy lines and harp music - it all began when...) I was just getting excited to explore this trading platform. I installed (1.0.1221.2312) and ran it. Stumbled around before configuring tdameritrade as my data source and then pointing Backfill and HistBF to it. Created a watchlist and double clicked on something so I could see a chart. Nice! I accidentally clicked on the icon to the left of the minimize in the top right (I guess it also minimizes, or maybe just puts it in the background?) Now, the first issue: it keeps asking to reenter the password for my data source even though I asked it to save the password. Not sure if it has anything to do with my main problem. I couldn't get the focus on the dashboard, so I ended up closing the other windows - the chart, the watchlist. Clicking on the app in the taskbar doesn't do anything - although it does come to the top/front when I have task manager in front of it (the only app I can easily get in front of it.) I even tried hitting escape, since that sometimes helps clear hidden dialogs when thinkorswim is complaining about performance problems (that pig!) No joy. Trying to close it from the app or from taskbar right click all ignored. There is nothing in the "Windows" list - lower right pane. So, I am kind of paralyzed in my first hour of using it. I did like what I saw :-) I hope there's some way I can do some dotnet customization or graybox automation, but I have to look around to see what you have planned. Thanks guys! Let me know if I should file a bug... Quote Link to comment Share on other sites More sharing options...
chris Posted December 7, 2013 Author Report Share Posted December 7, 2013 I noticed the log had some windows related stuff, including bring to front stuff, so here's part of the log (the entire log won't fit in the forum posting) MT: 09:29:15.22199 02824: ~INF~: AppController.SizeChanged Called MT: 09:29:15.22199 02824: ~INF~: AppController.SizeChanged to Minimized MT: 09:29:15.22199 02824: ~INF~: AppController.SizeChanged FINISHED .. Calling BASE MT: 09:29:15.26000 02824: ~INF~: AppController.SetCaption INPOST STARTING MT: 09:29:15.26000 02824: ~INF~: AppController.SetCaption INPOST FINISHED MT: 09:29:17.45312 02824: ~INF~: AppController.SizeChanged Called MT: 09:29:17.45312 02824: ~INF~: AppController.SizeChanged to Normal MT: 09:29:17.45312 02824: ~INF~: AppController.SizeChanged FINISHED .. Calling BASE MT: 09:29:17.54813 02824: ~INF~: AppController.SetCaption INPOST STARTING MT: 09:29:17.54913 02824: ~INF~: AppController.SetCaption INPOST FINISHED MT: 09:34:23.95665 04916: CurrentApp.AppEventHandle.WaitOne(0) = TRUE MT: 09:34:23.96065 04916: ~INF~: RegWinManager.RestoreZOrder() - START MT: 09:34:23.96065 04916: ~INF~: RegWinManager.RestoreZOrder - COUNT=1 MT: 09:34:23.96165 04916: ~INF~: MTManagedWindow BTF-SYNC.WaitOne - BEFORE (21) - WINDOW: 6162914 Medved Trader Dashboard for chris@amow.com MT: 09:34:23.96165 04916: ~INF~: MTManagedWindow BTF-SYNC.WaitOne - AFTER (21) MT: 09:34:23.96165 04916: ~INF~: MTManagedWindow BTF-SYNC.Reset - BEFORE (21) MT: 09:34:23.96165 04916: ~INF~: MTManagedWindow BTF-SYNC.Reset - AFTER (21) MT: 09:34:23.96165 02824: ~INF~: MTManagedWindow BTF-CALLING BRING TO FRONT - BEFORE (21) MT: 09:34:24.10366 02824: ~INF~: MTManagedWindow BTF-SYNC.SET - BEFORE (21) MT: 09:34:24.10366 02824: ~INF~: MTManagedWindow BTF-SYNC.SET- AFTER (21) Quote Link to comment Share on other sites More sharing options...
chris Posted December 7, 2013 Author Report Share Posted December 7, 2013 I got it to close by doing an "End Task" from the Task Manager (does it send a WM_CLOSE?) - I got the are you sure dialog and so I guess it closed "normally" I think earlier I must have just forced a termination and I suspect then the app was confused about some window state thing when it started back up. So, now I am up and running again! I will bump the post next time I see this behavior, it might really stop a new user cold, since they can't access the menus to help find their log file or get any other in program diagnostics... Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 7, 2013 Report Share Posted December 7, 2013 it sounds like some modal window was up. MT actually shows the modal dialog popups in the task bar so that would usually be a good place to check. Let me know if you can recreate the problem Password will be prompted if the login fails. Right now the login box doesn't show the error (on my todo list). Did you get it working? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 8, 2013 Report Share Posted December 8, 2013 Chris, Are you using Aero Glass theme or Classic? If Classic, I may have tracked down the issue. Should be fixed in next release. Quote Link to comment Share on other sites More sharing options...
chris Posted December 8, 2013 Author Report Share Posted December 8, 2013 My theme was in Classic mode - it sometimes reverts to that because on this machine my old video cards seem to get finicky about 4+ monitors on one system. About the modal dialogs - I couldn't get a list of windows in the taskbar - everything was "stuck" (in that app) I think things are working - I'll give it a run during regular trading hours Monday. Quote Link to comment Share on other sites More sharing options...
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