zemuss Posted November 24, 2021 Report Share Posted November 24, 2021 Noticing MedVed Trader running really slow to bring up Option Screen or Order Entry screens. Any help or tips on improving the response times is appreciated. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted November 24, 2021 Report Share Posted November 24, 2021 did you exclude MT from security software scans? if Windows 10/11 and Windows defender, refer to https://medvedtrader.com/wd Quote Link to comment Share on other sites More sharing options...
zemuss Posted November 30, 2021 Author Report Share Posted November 30, 2021 I am going to close and reopen.. However the account information screen isn't updating on a f5 (refresh). if i close the trade I think i profited but when i go to the TDA account the trade is a loss right now. Update to follow. Z Quote Link to comment Share on other sites More sharing options...
zemuss Posted November 30, 2021 Author Report Share Posted November 30, 2021 (edited) update. This didn't help the Account View Screen as it appears there is a huge delay. OK is there a setting for the Account View refresh? Edited November 30, 2021 by zemuss Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted November 30, 2021 Report Share Posted November 30, 2021 huge delay getting data or responding to mouse clicks/keyboard? refresh - hit F5 to manually force a refresh, though it should not be needed. If you do that, does it update? if not, then it is TD Ameritrade, not MT. Also, are TD Ameritrade quotes functioning at the time? Quote Link to comment Share on other sites More sharing options...
zemuss Posted December 2, 2021 Author Report Share Posted December 2, 2021 While hitting f5 on the account view to update the profits it doesn't update. Everything else is functioning smooth just there is a delay with the profit updates so i monitor it with THink or Swim to close the trade. I hope that makes sense. So your saying its a TDA issue? Should i contact them? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 2, 2021 Report Share Posted December 2, 2021 I am a bit confused. What exact screen are you referring to? BALANCES tab? Quote Link to comment Share on other sites More sharing options...
zemuss Posted December 2, 2021 Author Report Share Posted December 2, 2021 (edited) Positions Tab Column G $ which is Gains $ and G% both take time to update. Maybe im using the wrong column to see the profit in real time? Edited December 2, 2021 by zemuss Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 2, 2021 Report Share Posted December 2, 2021 those are based on quotes, which by default would come from TD Ameritrade, so should be real-time. Are the quotes updating real-time on the positions tab? do you have "Alternate Quote Source" specified for the account in question on SETTINGS / TRADING / ACCOUNTS? Quote Link to comment Share on other sites More sharing options...
zemuss Posted December 2, 2021 Author Report Share Posted December 2, 2021 Quotes are running fine in the Watch List if that is what you are asking. Alternate Quote Source is NONE currently. Today the Profits on the Position tab in Account View were running a lot better. Maybe it is a TDA issue? Should I contact TDA? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 2, 2021 Report Share Posted December 2, 2021 no, TDA support would have nothing to do with this. If quotes are updating, gain should be updating too. If you see a problem, please note if quotes are updating in the account view on the same row too. Quote Link to comment Share on other sites More sharing options...
zemuss Posted December 2, 2021 Author Report Share Posted December 2, 2021 Ok i will take note the next option i am in. Thanks for your time. Quote Link to comment Share on other sites More sharing options...
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