Mor Posted November 30, 2021 Report Share Posted November 30, 2021 Hello, I am on the free trial with medvedtrader using tradier brokerage. when right-clicking on a chart and choosing option chain, only a blank option chain window opens up with no data whatsoever. What can I do to fix this ? Thanks! Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted November 30, 2021 Report Share Posted November 30, 2021 you are not getting the quotes on the options. Are quotes working in the portfolio for you? do you have over 600 quotes elsewhere in MT coming in from Tradier? Quote Link to comment Share on other sites More sharing options...
Mor Posted November 30, 2021 Author Report Share Posted November 30, 2021 Hi Jerry, Other quotes for regular stocks and ETFs are working just fine Right now I have 2 portfolios with less than 100 symbols combined. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted November 30, 2021 Report Share Posted November 30, 2021 I need to get the log file to see what the problem is. Please do the following: Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio) And add this this Post’s URL in the comment. Quote Link to comment Share on other sites More sharing options...
Mor Posted November 30, 2021 Author Report Share Posted November 30, 2021 Just sent it Jerry. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted November 30, 2021 Report Share Posted November 30, 2021 I got your log. will get back to you via email. Quote Link to comment Share on other sites More sharing options...
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