JayR Posted September 9, 2016 Report Share Posted September 9, 2016 When I went to log in to MT today it directed me to the startup wizard and it became clear to me everything i had saved like portfolios, chart views etc. was lost. I was able to import my portfolios from QT but obviously in a few days that luxury will be lost. The program was normally shutdown the previous day so I'm at a loss for why this happened. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted September 9, 2016 Report Share Posted September 9, 2016 did you change login email or something like that? PC power went off? NOTE: MT makes a backup whenever it starts. you can just restore from that. Go to FILE / Import/Restore. Open the Backup folder and select the last backup file prior to the issue Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted September 9, 2016 Report Share Posted September 9, 2016 And if it happens again, I will need to get the log file to see what the problem is. Please do the following: go to FILE / Export/Backup menu (from Dashboard or Portfolio) Select “To share with others” export file protection option on top right Leave the checkboxes already checked, and also check LOG FILE. Export, then email me the exported file please. Jerry Medved 2GK, Inc. / Medved Trader Quote Link to comment Share on other sites More sharing options...
JayR Posted September 9, 2016 Author Report Share Posted September 9, 2016 I think I did have a crash for a different issue. Anyway, restore worked fine. Thanks. Quote Link to comment Share on other sites More sharing options...
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