rickbw Posted September 18, 2016 Report Share Posted September 18, 2016 Hi, I am a new trial user and am interested in using Medved in connection with HGSI. I have enabled HTTP API (16239) and entered my password. But when I attempt to get a group of securities from HGSI into Medved, I get an error that states "Unable to find Quotetracker ....etc" Is there something additional I need to do? Thanks. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted September 18, 2016 Report Share Posted September 18, 2016 that should be all. If after closing settings, you come back to that screen, the checkbox is still checked, right? Is HGSI running on the same computer as MT? Do you have QT running at the same time? Do you use any security software that may be blocking MT? If still not able to resolve the issue, I need to get the log file to see what the problem is. Please do the following: go to FILE / Export/Backup menu (from Dashboard or Portfolio)Select “To share with others” export file protection option on top rightLeave the checkboxes already checked, and also check LOG FILE.Export, then email me the exported file please. (to support@medvedtrader.com ) Quote Link to comment Share on other sites More sharing options...
rickbw Posted September 18, 2016 Author Report Share Posted September 18, 2016 Jerry, I have sent you the export file. To answer your questions; Yes HGSI & MT are running on the same computer QT is not running or installed on this PC I do not believe Kapersky is blocking the software. As a note, I loaded Medved trader on my laptop and had a very similar issue (stated it was taking too long to contact).. I will also export that file for you and send it. Thanks Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted September 19, 2016 Report Share Posted September 19, 2016 For anyone else seeing this post, 2 issues found: 1) on Windows 7 (but not on Win 10), we needed to do some special permissions to allow for an HTTP server. For production version, you can just run MT As Admin and that will take care of it. 2) there was a bug on our end if creating new portfolios. Adding symbols with HGSI to existing portfolios was working Both issues will be addressed in future builds. Quote Link to comment Share on other sites More sharing options...
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