max_p Posted October 27, 2017 Report Share Posted October 27, 2017 Hello, quite frustrating as this has happened several times. Windows 10 MT rev: says 1.500 after crash, not sure prior, f Appears Windows 10 updated a day ago, ok So I start MT today and running, notice an alert I set pops up, but now MT is not responding, computer slow, and not normal, no response task manager, power off reboot. restart MT, but acts like a new install, everything is completely wiped, no setups that were saved are shown. Is there any files(s) anywhere that have been saved that I can use for old setup?? I suspect the computer more than MT, had just turned off an annoyance by ByteFence, but a complete meltdown of MT like this is certainly not expected and quite the turn off after years and years of QT and MT Thanks Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted October 27, 2017 Report Share Posted October 27, 2017 When MT didn’t get shut down properly it seems that some files got corrupted, which is why it started as new. If that happens, you can restore to the last backup (MT makes a backup whenever it starts). To do that, just start MT, go to FILE / IMPORT… Select BACKUP folder, and then select the most recent backup before the problem started also make sure you get the latest version. The one you have is way outdated and we fixed significant issues since then Quote Link to comment Share on other sites More sharing options...
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