Manson Posted May 30, 2021 Report Share Posted May 30, 2021 Hi Jerry... I have a simple 2 moving average crossover paintbar set up with sound alerts. Right now after the crossover I get the alert but then the alert keeps repeating (bullish crossover, the alert keeps repeating within that crossover) with as far as I can see the only option to clear and restart after X time.....Is it possible to have the sound alert only fire once at each crossover ? So for example sound alert fires once at the bullish crossover, then fires once at the next bearish crossover, then once at the next bullish crossover etc. Thanks a lot....long time user here from the Quote Tracker days. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted May 31, 2021 Report Share Posted May 31, 2021 normally once an alert is triggered, it will not trigger again unless you clear it. I would have to see your exact setup. Please do the following: Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio) And add this this Post’s URL in the comment. Quote Link to comment Share on other sites More sharing options...
Manson Posted June 1, 2021 Author Report Share Posted June 1, 2021 Thanks. I just sent the log file. From what I can tell...it's not clearing that's the problem. It's the restart after x minutes option. I would like it to restart from a signal...not time. Sorry if I'm missing an obvious option. Quote Link to comment Share on other sites More sharing options...
Manson Posted June 1, 2021 Author Report Share Posted June 1, 2021 "normally once an alert is triggered, it will not trigger again unless you clear it." I have a popup as well as sound alert....I do have the popup clear after 3 seconds. Because I have it cleared after 3 seconds that triggers it to keep alerting ? Besides clearing the alert I do see the option to disable or to delete the alert entirely which I don't think is what I want. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted June 1, 2021 Report Share Posted June 1, 2021 you could set it to restart after X Minutes instead of immediate should work - note that it does not mean the alert will be triggered after X minutes. It just means the alert will be monitored and CAN be triggered after X minutes. Quote Link to comment Share on other sites More sharing options...
Manson Posted June 1, 2021 Author Report Share Posted June 1, 2021 Yes, to avoid the constant alerts when it's set to the default "Immediate"....I have it at 30 mins. But Idealy I only want the alert at the crossover otherwise I get alerted when it doesn't fit my criteria. Oftentimes when a crossover happens it might be in that bullish or bearish crossover for and hour or two. No way to have it only alert at the crossovers ? What if I don't use popups just sound alerts. Same problem ? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted June 1, 2021 Report Share Posted June 1, 2021 if you use CrossesUp or CrossesDown option, it should not alert if it in the crossover. Give me the exact rules that you set up Quote Link to comment Share on other sites More sharing options...
Manson Posted June 1, 2021 Author Report Share Posted June 1, 2021 Just a simple moving average crossover. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted June 2, 2021 Report Share Posted June 2, 2021 y, that will trigger while inside the crossover. In the first rule, instead of < , use "Crosses Down" In the 2nd rule, instead of > , use "Crosses Up" Quote Link to comment Share on other sites More sharing options...
Manson Posted June 2, 2021 Author Report Share Posted June 2, 2021 That was it. Works good. Thanks a lot Jerry. Quote Link to comment Share on other sites More sharing options...
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