hurdleda Posted February 15, 2023 Report Share Posted February 15, 2023 (edited) Hi MedVed Team: Getting error Message saying Robinhood in Throttlling.. Is that from myside, Robinhood side or Medved? See attached image. I do have it Streaming. Not sure if I need to adjust settings in Medved for more bandwidth Edited February 15, 2023 by hurdleda Added Streaming Image Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 15, 2023 Report Share Posted February 15, 2023 I need to get the log file to see what the problem is. Please do the following: Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio) And add this Post’s URL in the comment. Quote Link to comment Share on other sites More sharing options...
hurdleda Posted February 15, 2023 Author Report Share Posted February 15, 2023 Says logs are sent.. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 16, 2023 Report Share Posted February 16, 2023 I checked the log but seems that the issue was only in the early morning and that part of the log was overwritten since then. If you see it happen again, please send me the log again. Thanks Quote Link to comment Share on other sites More sharing options...
hurdleda Posted February 23, 2023 Author Report Share Posted February 23, 2023 Sent Log message just now.. it happened again.. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 23, 2023 Report Share Posted February 23, 2023 got it. Looking into it. Question - do you have the Robinhood website open on the same computer, or on another device that is on the same network? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 23, 2023 Report Share Posted February 23, 2023 sent you an update. BTW, you probably should set "Alternate Quote Source" on your Robinhood account. Otherwise, MT gets snapshot quotes from Robinhood for the stuff on the trade ticket and Account View window and that is contributing to the throttling issue. Other updates will be faster if the quotes are not done. Quote Link to comment Share on other sites More sharing options...
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