drepano Posted November 2, 2023 Report Share Posted November 2, 2023 Dear Jerry! I have problems with changing my credit card number when editing my profile. I tried it several times, but the stupid program always shows the old (and now invalid number). Since my annual Medved Trader fee is due by mid November (and automatically charged frp, my credit card) , this is very annoying. How can I submit my new credit card number to MT. I remain with kind regards Kurt Klepp Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted November 2, 2023 Report Share Posted November 2, 2023 it updated. if you log out and then log back in,it should show correctly Quote Link to comment Share on other sites More sharing options...
drepano Posted November 5, 2023 Author Report Share Posted November 5, 2023 Sorry to say, it does not. I tried it nearly a dozen times, on different days (computer intermittently shut down). Always the same result. when I enter the change /update credit card program it shows xxxx and the last four digits. I enter the new number and expiry date, press the "change my info button" and receive the following message. Profile updated but unable to update subscription.Credit Card Number is invalid. Credit card * I am tired of doing this again and again. Dear Jerry, is the any other way of telling MT my credit card data, or could I send you fee by paypal. Kind regards Kurt Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted November 5, 2023 Report Share Posted November 5, 2023 I'll get back to you when I get to the PC Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted November 6, 2023 Report Share Posted November 6, 2023 I checked. your new card has been updated. It will be used for the billing later this month. As for display on our site, if you log out and log back in, it will show OK Quote Link to comment Share on other sites More sharing options...
drepano Posted November 8, 2023 Author Report Share Posted November 8, 2023 s Quote Link to comment Share on other sites More sharing options...
drepano Posted November 8, 2023 Author Report Share Posted November 8, 2023 Dear Jerry Thank you very much for your information. I am content to learn that MT will charge the correct credit card. Please see above the response when I enter the credit card change button. It shows the old number. I am without any clues what I could have done wrong. Kind regards Kurt Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted November 8, 2023 Report Share Posted November 8, 2023 Kurt, you are all set. New card will be used later this month Quote Link to comment Share on other sites More sharing options...
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