copano Posted November 6, 2023 Report Share Posted November 6, 2023 Verified logon credentials but still get the pop up of failed connection. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted November 6, 2023 Report Share Posted November 6, 2023 are you entering the exact same login info into the webull login page that pops up that you entered into MT? Quote Link to comment Share on other sites More sharing options...
copano Posted November 6, 2023 Author Report Share Posted November 6, 2023 Yes, I tried both phone and email logons in the MT settings/configure accounts and the same at Webull, no problem logging into their site. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted November 6, 2023 Report Share Posted November 6, 2023 ???? What do you mean by both phone and email... you are supposed to use just one. Whichever one you used in MT, is the same as the one you enter into the webull login screen that pops up Quote Link to comment Share on other sites More sharing options...
copano Posted November 6, 2023 Author Report Share Posted November 6, 2023 Webull gives the option to logon the their site with phone number OR email, I can logon to their site with either, but neither works in MT configure. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted November 6, 2023 Report Share Posted November 6, 2023 ok, but in MT, you 1) have to enter login into MT and 2) When MT is doing the login for Webull, it shows a window with the Webull Login page. the login you enter there MUST be the same one you entered into MT previosly, regardless of both email or phone working on webull. So if you entered your email and password in MT on SETTINGS / DATA SOURCES / CONFIGURE ACCOUNTS, then when the webull login pops up you have to select email for login there. Also, you aren't doing this on Windows 7, right? Quote Link to comment Share on other sites More sharing options...
copano Posted November 6, 2023 Author Report Share Posted November 6, 2023 Thanks Jerry, got it working. Only issue I have now is indices not updating, set it to Webull for source. Quote Link to comment Share on other sites More sharing options...
Alex S Posted November 6, 2023 Report Share Posted November 6, 2023 As I lost access to TDAmeritrade, I created a WeBull account and set it as data source, but portfolio quotes are not updated... Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted November 6, 2023 Report Share Posted November 6, 2023 5 minutes ago, Alex S said: As I lost access to TDAmeritrade, I created a WeBull account and set it as data source, but portfolio quotes are not updated... are you shown as logged in on the Dashboard window, SOURCES tab? 1 hour ago, copano said: Thanks Jerry, got it working. Only issue I have now is indices not updating, set it to Webull for source. Which specific index symbols are not working? and are you using the ones built in on the index panel or manually entered stuff? Quote Link to comment Share on other sites More sharing options...
Alex S Posted November 6, 2023 Report Share Posted November 6, 2023 Not only indices, but no update to tickets in the portfolio. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted November 6, 2023 Report Share Posted November 6, 2023 quotes are faulted (the red indicator on top) so you are not logged in . did you get a login prompt? Quote Link to comment Share on other sites More sharing options...
Alex S Posted November 6, 2023 Report Share Posted November 6, 2023 (edited) Not sure why I got 2 webulls and where the streaming is going to... Edited November 6, 2023 by Alex S Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted November 6, 2023 Report Share Posted November 6, 2023 so you must have either Fidelity or TD Ameritrade selected on that screen. So click on the MAIN tab and select the correct datafeed. ALSO - your INDEX panel is set to use TD Ameritrade. Click on the INDEXES tab on top of the portfolio and change the source selection there. Quote Link to comment Share on other sites More sharing options...
copano Posted November 6, 2023 Author Report Share Posted November 6, 2023 3 hours ago, Jerry Medved said: are you shown as logged in on the Dashboard window, SOURCES tab? Which specific index symbols are not working? and are you using the ones built in on the index panel or manually entered stuff? Yes, sources tab shows Webull is streaming. For now just trying to get the built in ones to stream, if I open an intraday index chart they will update except for $COMPX. Quote Link to comment Share on other sites More sharing options...
Alex S Posted November 6, 2023 Report Share Posted November 6, 2023 Everything seems okay now, with an exception of no Bid and Ask data. Anything I missed? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted November 7, 2023 Report Share Posted November 7, 2023 No, the no bid/ask is a thing with Webull. At least the free datafeed, but I can't say for sure. Quote Link to comment Share on other sites More sharing options...
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