zemuss Posted December 12, 2023 Report Share Posted December 12, 2023 I trade between Webull and Tradestation currently. We trading with Webull i have the buy and sell buttons. If I change the chart to Tradestation the buttons disappear from the Trade Ticket window. What I normally do is navigate to my symbol to trade -> BRSH. Then use a short cut to Trade Ticket CTRL + T. But then the form doesn't have the buttons i need to execute the BUY. Is there a setting I have configured incorrectly? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 12, 2023 Report Share Posted December 12, 2023 that means the account is not enabled for the type of security you are trading. Do you have multiple Tradestation accounts, like one for stocks and one for futures? Quote Link to comment Share on other sites More sharing options...
zemuss Posted December 12, 2023 Author Report Share Posted December 12, 2023 (edited) The account is a Stock account. I have the Stock account and the Crypto account. I am wondering if it is because the account only have the free subscriptions. Edited December 12, 2023 by zemuss Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 12, 2023 Report Share Posted December 12, 2023 subscriptions should not have anything to do with it. only trading permissions. Send us a log. I will check. Include the URL to this post in the comment when sending Quote Link to comment Share on other sites More sharing options...
zemuss Posted December 12, 2023 Author Report Share Posted December 12, 2023 @Jerry Medved ok i can send you the logs.. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 12, 2023 Report Share Posted December 12, 2023 Fixed. Emailed you Quote Link to comment Share on other sites More sharing options...
zemuss Posted December 12, 2023 Author Report Share Posted December 12, 2023 Great! Thanks for the quick solution. I have another issue but will open another thread. Quote Link to comment Share on other sites More sharing options...
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