MTG Posted April 9, 2015 Report Share Posted April 9, 2015 Hi Jerry, I have specified a sound file (MP3), but it doesn't play when the alert triggers. All other sounds play as they should. Also, the "set as default" (then "apply") won't alter other alert settings within the same portfolio or watchlist.. Thanks. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted April 9, 2015 Report Share Posted April 9, 2015 do other MP3 files play? Does the same MP3 play in Windows Media Player? (specifically that one). As for set as default, it does not alter any existing alerts. It just changes what the default is for future alerts of the same alert type. Quote Link to comment Share on other sites More sharing options...
MTG Posted April 10, 2015 Author Report Share Posted April 10, 2015 None of my MP3 files will play as alerts. Not even the default 'bing' will play. But everything plays in the media player, including that specific one. Thanks. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted April 10, 2015 Report Share Posted April 10, 2015 Can you send me the settings + log file... go to FILE / Export Settings. Leave the checkboxes already checked, and also check LOG FILE. Export, then email me the exported file please. Quote Link to comment Share on other sites More sharing options...
MTG Posted April 12, 2015 Author Report Share Posted April 12, 2015 Now working with the new build. Thanks. Quote Link to comment Share on other sites More sharing options...
zenlando Posted April 13, 2015 Report Share Posted April 13, 2015 Thanks for getting Alerts up and running. I have a few questions I'll be asking soon in the Support forum, but this appears to be a bug with trendline alerts and seems relevant to post here: I've noticed that when a trendline alert is triggered there is no sound with the popup alert box. Sound is working fine on my computer, the "Play sounds" box is checked in the Notifications tab in the Alert editor, and the default Medved "ding" sound also works fine when tested. Thanks, Dave Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted April 13, 2015 Report Share Posted April 13, 2015 emailed you Quote Link to comment Share on other sites More sharing options...
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