MTG Posted May 14, 2015 Report Share Posted May 14, 2015 Hi Jerry, This is a screenshot of the alert log. The time of trigger is correct at 1:33pm. But in the description it says 3:33pm twice. This happens with all alerts I've ever had triggered. MT adds two hours in the description. My timeframe settings are correct as far as I know. [edit] seems I can't add a screenshot, but you see what I'm saying. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted May 14, 2015 Report Share Posted May 14, 2015 I need to get the log file and settings to see what the problem is. Please do the following: go to FILE / Export Settings. Leave the checkboxes already checked, and also check LOG FILE. Export, then email me the exported file please. Include the screen shots i the email thanks Quote Link to comment Share on other sites More sharing options...
MTG Posted May 14, 2015 Author Report Share Posted May 14, 2015 . Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted May 14, 2015 Report Share Posted May 14, 2015 Timeframe do not impact the time display. What controls that is the time zone setting on SETTINGS /APPLICATION / GENERAL it defaults to the timezone that the computer is set to use. As for showing time twice, I don't know. Need the log and settings for that Quote Link to comment Share on other sites More sharing options...
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