foxridge Posted October 29, 2018 Report Share Posted October 29, 2018 After an update, I tried to change short-term and historical backfill to Ally. The system requested my username and password an I got the following error code. An error occurred while processing your request. Reference #30.256218b8.1540835229.3045d07 Tried to send a message thru MT support link under file, but opened Chrome without any link to MT support. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted October 29, 2018 Report Share Posted October 29, 2018 we are aware of this problem. Ally is working on it Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted October 31, 2018 Report Share Posted October 31, 2018 This issue has now been fixed. If you have any other issues, please let us know. Quote Link to comment Share on other sites More sharing options...
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