jfritchey Posted January 16, 2019 Report Share Posted January 16, 2019 Converted to new release and I am not able to add an annotation box to an existing historical chart. I can update an existing box but not add a new one. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted January 16, 2019 Report Share Posted January 16, 2019 I need to get the settings to see what the problem is. Please do the following: Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio)And add this Post’s URL in the comment as well as which exact chart I should look at (if you have multiple open). Do not check any check-boxes. Quote Link to comment Share on other sites More sharing options...
jfritchey Posted January 16, 2019 Author Report Share Posted January 16, 2019 I jumped the gun and restored too earlier version and imported to try and fix the problem. Should I reinstall the latest version and try and recreate the problem? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted January 16, 2019 Report Share Posted January 16, 2019 downgrading to an earlier version without also restoring previously stored settings will cause a problem. Just run the latest and send me the info if you still have the problem Quote Link to comment Share on other sites More sharing options...
jfritchey Posted January 16, 2019 Author Report Share Posted January 16, 2019 Will do Quote Link to comment Share on other sites More sharing options...
jfritchey Posted January 16, 2019 Author Report Share Posted January 16, 2019 Just sent it. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted January 16, 2019 Report Share Posted January 16, 2019 recreated with your settings. will get back to you Quote Link to comment Share on other sites More sharing options...
jfritchey Posted January 16, 2019 Author Report Share Posted January 16, 2019 Thanks Quote Link to comment Share on other sites More sharing options...
jfritchey Posted January 17, 2019 Author Report Share Posted January 17, 2019 Worked perfectly. Thanks Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.