trader6823 Posted February 28, 2019 Report Share Posted February 28, 2019 Every so often it seems like a experience a day or two where my quotes stop working in MT. Either the charts won't back fill or real time quotes stop working, but when I check under sources everything is green and seems to be working. Also level 2 seems to not be updating as well. When I restart the software or clear data nothing changes. I had this happen last Thursday and Friday, and again today. First it seems like a few tickers were not updating in real time, and then all of a sudden most tickers wouldn't update. I could back fill and the price could update but it wouldn't even be the real time price. I am using TD Ameritrade, IB and Ally invest as my quote sources and usually have it set to smart source but I have tried to set it to a specific source as well. The tickers that seemed to be having a lot of problems on Friday were STMP and the the pot stocks like APHA, ACB, CRN, CGC. Then today WTW wouldn't update and then all of a sudden no tickers were updating in real time. I sent an email to support a few days ago and attached my log file just in case this may be helpful, but I received no response. Thanks, Dan Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 28, 2019 Report Share Posted February 28, 2019 Dan, I am very sorry about that. were swamped the other day when you sent the email and then it got kind of lost in the shuffle. I will look through the log you sent and get back to youi Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.