Jay Chen Posted April 3, 2019 Report Share Posted April 3, 2019 Hi Jerry, Hope is well with you. Glad to back using MT after a long hiatus. I believe I changed the mouse setting somewhere but has not been able reset it back where the crosshair can be seen. It is affecting my ability to place order via chart trading as it will always snap all all over the place. I need to know where I can find the mouse setting so I can set it right. Apologies for the newbie question, it been awhile. Thanks Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted April 3, 2019 Report Share Posted April 3, 2019 I think what you are dealing with is wrong increments for the price. Go to SETTINGS / TRADING / ACCOUNTS - click on the account in question, then on the right side, click on the SPIN INCREMENTS tab and adjust the increments for the price. For example, if it has 1 0.001, then prices up to 1.00 will use 0.001 as the spin increment. You can change all that. If you have a problem, let me know what symbol you were trading when you had the problem (and broker) and what settings are on that settings screen and I can help Quote Link to comment Share on other sites More sharing options...
Jay Chen Posted April 4, 2019 Author Report Share Posted April 4, 2019 Hi Jerry, Here is the screen shot of the Spin increments. It snaps from 1.35 to 1.34 and so forth. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted April 4, 2019 Report Share Posted April 4, 2019 Forex symbol must be entered as #USD.SGD Otherwise, it will handle it as a US stock symbol Quote Link to comment Share on other sites More sharing options...
Jay Chen Posted April 5, 2019 Author Report Share Posted April 5, 2019 Hi Jerry, It is #USD.SGD on the watchlist. At the same time, could you verify if you could access the intraday chart for SGX stocks. Here is what I got. Here are some samples of SGX stocks: D05.SGX S68.SGX CC3.SGX Attached is IB's trading hours. Thanks. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted April 5, 2019 Report Share Posted April 5, 2019 Increments - with your settings, anything UP TO 1, will have 0.001 increment. Everything 1 to 1000 will have 0.01 increment. You will want to change the 1 0.001 to be 5 0.0001 or whatever values apply as for D05:SGX, go to the VIEW tab on the chart. Change the timeframe to be "SGX Equities - Singapore" (may be under "Other"). After changing, click on the dropdown again and on top, select the option to "Set Symbol Default" Quote Link to comment Share on other sites More sharing options...
Jay Chen Posted April 11, 2019 Author Report Share Posted April 11, 2019 Hi Jerry, I have managed to change the timeframes for SGX futures as well stocks traded on the exchange. Some of the default timeframes such as HKFE and SGX have changed. You might want to update them. Thanks. I have tried to adjust the spin increments, it didn't work. Kindly provide an email so I can send u the video showing the issue I am facing. Thanks Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted April 11, 2019 Report Share Posted April 11, 2019 SGX - latest beta should automatically set the timeframe: https://medvedtrader.com/beta what changed? I just checked and it seems to be correct. Please give correct values and a reference URL and I can check on it. you can send to support@medvedtrader.com Quote Link to comment Share on other sites More sharing options...
Jay Chen Posted April 11, 2019 Author Report Share Posted April 11, 2019 Hi Jerry, I have sent you the video and screen caption of the timeframes to support. Regards Jay Quote Link to comment Share on other sites More sharing options...
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