inspired Posted February 25, 2014 Report Share Posted February 25, 2014 MT worked fine on my HP desktop with Windows Vista. On Sunday I upgraded to Windows 8.1, a clean installation, and installed MT from a backup. Everything worked yesterday after all that happened. Today, Windows downloaded 37 updates, and now MT takes 2 minutes to load, then comes up with an error window "Registered Window Count doesn't match layout window count". If I click ignore, and proceed to open charts, they take forever to open or close, and MT is generally slow to respond. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 25, 2014 Report Share Posted February 25, 2014 Most likely, the update had something for Microsoft Security Essentials. Refer to this: NOTE: PROBLEM with Microsoft Security Essentials - Support - Medved Trader Forums Quote Link to comment Share on other sites More sharing options...
inspired Posted February 25, 2014 Author Report Share Posted February 25, 2014 Thanks Jerry. I've now excluded MT folders from windows security scans, but the problem persists. Have tried to run MT in various windows compatibility modes, also doesn't work. Neither has shutting down, rebooting, nor updating MT. Went to do a system restore, but it tells me just about everything installed post the 8.1 install will disappear, including MT, so I am loathe to do that. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 25, 2014 Report Share Posted February 25, 2014 Can you confirm that you have Microsoft Security Essentials software installed? Also did you previously have any other anti virus or malware software protection installed other than the Microsoft package? Quote Link to comment Share on other sites More sharing options...
inspired Posted February 25, 2014 Author Report Share Posted February 25, 2014 I have Windows Defender. Before Windows 8.1 I had Avira, but that is no longer on the computer. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 26, 2014 Report Share Posted February 26, 2014 I know it is not a general Win 8 issue. Microsoft Security Essentials is definitely causing the problem right now - confirmed by a few people. As for others, it is possible, but I cannot give specifics. First, instead of trying to exclude, try disabling the various security related programs and see if it fixes the problem. Once you identify which one is the cause, then can see what can be done short of disabling Quote Link to comment Share on other sites More sharing options...
inspired Posted March 18, 2014 Author Report Share Posted March 18, 2014 Hi Jerry, I've been away for a few weeks, I've now returned and made the suggested changes to Windows security to allow Medved files through unhindered. It all works well, the platform loads quickly now. Thanks again Inspired. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted March 18, 2014 Report Share Posted March 18, 2014 Glad to hear that. I have added a performance check on startup and if detected, check for MSSE and prompt the user now. Quote Link to comment Share on other sites More sharing options...
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