Chalp Posted May 5, 2020 Report Share Posted May 5, 2020 Hi I subscribed at level2, but when I click right on a chart and chose level II for... the level2 window open but it's empty. Thanks Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted May 5, 2020 Report Share Posted May 5, 2020 IB - go to SETTINGS / DATA SOURCES / CONFIGURE ACCOUNTS. Click on IB. Check the box for "Subscribed to TotalView". NOTE: you will not see the same detail in MT as you do in TWS. Unfortunately they do not provide the same level of detail via API. Quote Link to comment Share on other sites More sharing options...
Chalp Posted May 5, 2020 Author Report Share Posted May 5, 2020 (edited) I did but level 2 still empty!!! Edited May 5, 2020 by Chalp Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted May 5, 2020 Report Share Posted May 5, 2020 I will look when you send the log for other post Quote Link to comment Share on other sites More sharing options...
Chalp Posted May 5, 2020 Author Report Share Posted May 5, 2020 If you can find this please, because it's very my priority 🙂 Quote Link to comment Share on other sites More sharing options...
Chalp Posted May 5, 2020 Author Report Share Posted May 5, 2020 Hi Sorry to insist, but if you can find why level2 doesn't work it would be very good, because it's really my priority. Thanks. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted May 6, 2020 Report Share Posted May 6, 2020 replied in email Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted May 6, 2020 Report Share Posted May 6, 2020 Hmm, please note - the email I sent you - bounced. I will send you a msg here with bounce details. As for my response, I copied it below: I checked the log for the Level II stuff – I see MT subscribing to the quotes correctly and no error response from IB. Do you have Level II windows open in TWS? If so, that could be the reason for the issue – IB limits how many subscriptions you can have for Level II at a time to 3 by default, and that includes both API (MT) and in TWS., And even a single TWS Level II window can actually use 3. Quote Link to comment Share on other sites More sharing options...
Chalp Posted May 6, 2020 Author Report Share Posted May 6, 2020 Hi As things open I have: TWS with 1 scan, 1 chart, news window (no level2) and MT with chart, watchlist, T&S. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted May 6, 2020 Report Share Posted May 6, 2020 ok, guess will have to get a more detailed log. 1) please make sure TWS is updated to the latest version 2) in MT, save your layout so you can restore it later (FILE/SAVE LAYOUT), then close everything except the Level II window. and RESTART MT. 3) after restart, set the logging level to 200 on bottom right of the main dashboard window. 4) try to get Level II data on some symbol (change symbols on the Level II window a few times) 5) send me the log again: Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio) after that, switch log level back to 10 and restore your layout. Also, please resolve the email issue - we need to be able to communicate other than here 🙂 Quote Link to comment Share on other sites More sharing options...
Chalp Posted May 6, 2020 Author Report Share Posted May 6, 2020 Ok I did, use chalp2001@gmail.com. level2 doesn't work . Quote Link to comment Share on other sites More sharing options...
Chalp Posted May 6, 2020 Author Report Share Posted May 6, 2020 Hi any news about this? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted May 6, 2020 Report Share Posted May 6, 2020 ok, I see. here is what we get from IB: Les donn�es de march� demand�es n�cessitent une souscription suppl�mentaire pour les connexions API. Pour plus de d�tails, veuillez consulter le lien de la bo�tre de dialogue ��Connexions aux donn�es de march頻.Les donn�es de march� en diff�r� ne sont pas disponibles.MSFT NASDAQ.NMS/DEEP Quote Link to comment Share on other sites More sharing options...
koluchy Posted August 17, 2020 Report Share Posted August 17, 2020 Hi, I have exactly the same problem. Level 2 data running on TWS but under MT I get an empty window Quote Link to comment Share on other sites More sharing options...
koluchy Posted August 17, 2020 Report Share Posted August 17, 2020 1 hour ago, koluchy said: Hi, I have exactly the same problem. Level 2 data running on TWS but under MT I get an empty window Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted August 17, 2020 Report Share Posted August 17, 2020 go to SETTINGS / DATA SOURCES / CONFIGURE ACCOUNTS - click on Interactive Brokers. check the box that you are subscribed to totalview. 1 Quote Link to comment Share on other sites More sharing options...
koluchy Posted August 17, 2020 Report Share Posted August 17, 2020 done that (it was actually already checked), still nothing Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted August 17, 2020 Report Share Posted August 17, 2020 I need to get the log file to see what the problem is. Please do the following: Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio) And add this Post’s URL in the comment. 1 Quote Link to comment Share on other sites More sharing options...
koluchy Posted August 17, 2020 Report Share Posted August 17, 2020 done Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted August 17, 2020 Report Share Posted August 17, 2020 IB is returning the following message for your requests: Requested market data requires additional subscription for API. See link in 'Market Data Connections' dialog for more details.Delayed market data is not available.HHT NASDAQ.SCM/DEEP 1 Quote Link to comment Share on other sites More sharing options...
koluchy Posted August 17, 2020 Report Share Posted August 17, 2020 all working now. ty Quote Link to comment Share on other sites More sharing options...
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