Chalp Posted June 22, 2020 Report Share Posted June 22, 2020 (edited) Hi as you can see 1 of my order have been taken at 4.82 at 16:15 Here, with you platform, you can see the low of the 16:15 candle is at 4.8601 (even the previous candle low is 4.84). Here, it's the chart from IB and you can see that the candle is correct, the low is 4:80 This show that your charts are not correct and don't display the reality of the market. And you can also see the next candles are completely wrong and missing on your chart. Edited June 22, 2020 by Chalp Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted June 22, 2020 Report Share Posted June 22, 2020 from the looks of it, there was an interruption in the data at that point. IB chart basically does a "Backfill" every time you open it. In MT, you can do that too - clear data and then backfill, but since IB is max 10 days, I would suggest just clearing today's data not all (one of the options on the clear button on the chart) Quote Link to comment Share on other sites More sharing options...
Chalp Posted June 22, 2020 Author Report Share Posted June 22, 2020 Soryy but not, your candle are wrong, I did during the market was open on friday last. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted June 22, 2020 Report Share Posted June 22, 2020 the candles cannot be wrong. The data can be wrong and your picture shows that there was data missing. It is pretty obvious from that chart. MT can only show the data that it gets. Clear the data for today, or last 2 days if that is on friday and backfil. Quote Link to comment Share on other sites More sharing options...
Chalp Posted June 22, 2020 Author Report Share Posted June 22, 2020 (edited) The pictures are from friday during the market, sorry but when I look the market I use the chart, and I never, sorry for this, refresh my chart during the market, may be I should be, but take a few time Sorry but I don't have something against you and I don't try to do something or I don't know what, If I say this, it's because it's something I met with the platform, not because I like to write on the forum. Edited June 22, 2020 by Chalp Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted June 22, 2020 Report Share Posted June 22, 2020 did you have the symbol in the portfolio or just chart? I ask because if just chart, and you switched symbol on the chart to something else and then came back, that could account for the missing data. Quote Link to comment Share on other sites More sharing options...
Chalp Posted June 22, 2020 Author Report Share Posted June 22, 2020 I had it in the portfolio, but when I noticed the difference the symbol was no longer in the portfolio. Quote Link to comment Share on other sites More sharing options...
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