Thebattlefront Posted August 5, 2020 Report Share Posted August 5, 2020 (edited) Hello, My Medved Trader has completely frozen and I am unable to use it. This occurred after installing the latest patch (today, Aug 5) and opening an intraday chart and going back to at least 90 days of intraday data on the 5 minute timeframe. When Medved is open, I am unable to click on anything, I only see the loading circle of the mouse and cannot close or bring up any other window on medved. I must force end the program using task manager, it is the only way to do anything. Attached screenshot is what I can see when I open medved. Unable to access any other windows as they all are listed as "not responding" according to Task manager. Edited August 5, 2020 by Thebattlefront Image upload Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted August 5, 2020 Report Share Posted August 5, 2020 if you kill and restart MT does it lock again? Are you able to send the log? Quote Link to comment Share on other sites More sharing options...
Thebattlefront Posted August 5, 2020 Author Report Share Posted August 5, 2020 I cannot send the log, it will not let me do anything as the layout is saved so it loads the charts, portfolios, other windows everytime it starts, causing the freeze. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted August 5, 2020 Report Share Posted August 5, 2020 can you email support - I can connect to you with Windows Quick Assist and help Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted August 6, 2020 Report Share Posted August 6, 2020 tracked it down - had something to do with an old annotation you had on this chart. Fixed it. Will get you an update. Quote Link to comment Share on other sites More sharing options...
Thebattlefront Posted August 6, 2020 Author Report Share Posted August 6, 2020 Thanks again Jerry, you're the best Quote Link to comment Share on other sites More sharing options...
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