Chart text entry box disappearing

[jfritchey]

Has anyone pinpointed an intermittent problem with the chart text entry box disappearing?

Occasionally since the last update I have experienced a text box which was created in a previous session disappearing after I add additional text and then switch to browser on a different monitor before clicking OK on the text box.

I cannot seem to recreate the problem but I will keep trying to narrow down the conditions when it occurs but usually, I just look up and it is gone.  

[jfritchey]

I was able to recreate the problem.

I displayed a historical chart on the first monitor.

Selected a previously created text box.

Added text after the last comment line in the existing text box. (Did not hit OK because I was not finished)

Clicked on the browser page on the second monitor to gather more text.

The text box on the Historical chart disappeared.

[Jerry Medved]

I was not able to recreate he situation. When in your example I click on another page, the text I added gets added to the displayed text and the popup goes away. 

I need to get the log file to see what the problem is. Please do the following:

Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio)

And add this Post’s URL in the comment.