Gord Posted March 26, 2021 Report Share Posted March 26, 2021 This happened on DIS today for an option spread I'm trying to close. It has also happened on other symbols for option orders. Renders the charts unreadable. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted March 26, 2021 Report Share Posted March 26, 2021 Not sure what Options have to do with it. This is a simple stock chart with an open order that is way outside the price range, and you have MT set to Adjust Scale for transactions. If you don't want that, either cancel the order, or uncheck the option to adjust scale for transactions Quote Link to comment Share on other sites More sharing options...
Gord Posted March 26, 2021 Author Report Share Posted March 26, 2021 I'm not sure why the option orders show up on stock charts either. I can't find where the adjust scale setting is to check it. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted March 26, 2021 Report Share Posted March 26, 2021 the options do not show. that is a stock order you cannot place an option trade on a stock chart Quote Link to comment Share on other sites More sharing options...
Gord Posted March 26, 2021 Author Report Share Posted March 26, 2021 no, it is an options order. It was placed on broker platform as it is a spread trade. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted March 26, 2021 Report Share Posted March 26, 2021 then I need to see the log - cause MT sees that as a stock order for DIS. Quote Link to comment Share on other sites More sharing options...
Gord Posted March 26, 2021 Author Report Share Posted March 26, 2021 OK, tell me where to get the log for you please Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted March 26, 2021 Report Share Posted March 26, 2021 Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio) And add this Post’s URL in the comment. Quote Link to comment Share on other sites More sharing options...
Gord Posted March 26, 2021 Author Report Share Posted March 26, 2021 I can't find the adjust scale setting you mentioned. I turned off enable chart trading & that hid the order Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted March 26, 2021 Report Share Posted March 26, 2021 On the TRADING tab, trade options button shows a menu with various settings. One of them is to adjust scale for transs... Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted March 26, 2021 Report Share Posted March 26, 2021 ok it is something specific to multi-leg option orders and the way Questrade returns them. We don't currently support order entry for those type of orders, so MT was not setup to read them. I will update. Quote Link to comment Share on other sites More sharing options...
Gord Posted March 26, 2021 Author Report Share Posted March 26, 2021 Thanks Jerry. Once I found that setting you mentioned I got the charts back. Appreciate the dynamite support you provide. 1 Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted March 30, 2021 Report Share Posted March 30, 2021 I updated the MT/Questrade configuration to read in the multi-leg option orders. We still do not support them but at least this way they are read in as options and do not mess up stock charts. will be in next beta. Emailed you the update meanwhile Quote Link to comment Share on other sites More sharing options...
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