Gord Posted May 21, 2021 Report Share Posted May 21, 2021 ETHX.B.TO and BTCX.B.TO After launching Medved the charts update for a while then stop. All my other charts update but these 2 randomly stop. Have to open a new chart, same as this chart, then have 2 updated charts as a work around. Been seeing this daily for over a week now. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted May 21, 2021 Report Share Posted May 21, 2021 are you over 50 symbols total? Also, you should use MT symbol format: ETHX.B:CA BTCX.B:CA Quote Link to comment Share on other sites More sharing options...
Gord Posted May 21, 2021 Author Report Share Posted May 21, 2021 Not sure how to check how many symbols I have. I do know that I have to use the .TO to get the charts. A .CA extension appears however in the account view that shows my positions. Just a blank screen with .TO Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted May 21, 2021 Report Share Posted May 21, 2021 not .ca :CA on dashboard, click on SOURCES on top right. it shows you # of symbols subscribed for Level I Quote Link to comment Share on other sites More sharing options...
Gord Posted May 21, 2021 Author Report Share Posted May 21, 2021 :CA seems to be working. Thanks Jerry. Quote Link to comment Share on other sites More sharing options...
Gord Posted June 3, 2021 Author Report Share Posted June 3, 2021 Jerry, those symbols with the :CA extension still regularly stop updating & have to create a new chart as a work around to get current status. Last 2 days in particular they update for a while & then stop. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted June 3, 2021 Report Share Posted June 3, 2021 are the symbols still updating in the portfolio? Quote Link to comment Share on other sites More sharing options...
Gord Posted June 4, 2021 Author Report Share Posted June 4, 2021 Uninstalled McAfee. Followed the instructions on Defender config exclusions. Just checked those charts now 11:00 am. Had not updated today till I duplicated the charts. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted June 4, 2021 Report Share Posted June 4, 2021 Gord, the McAfee thing was unrelated to this - that was for the slow alert window stuff. as for this, you didn't answer my question - is it updating in the portfolio? Quote Link to comment Share on other sites More sharing options...
Gord Posted June 4, 2021 Author Report Share Posted June 4, 2021 I'll monitor it for a a bit. As for the alerts, I'm having transparent alert boxes again today. Quote Link to comment Share on other sites More sharing options...
Gord Posted June 4, 2021 Author Report Share Posted June 4, 2021 When you say updating in the portfolio, do you mean the quotes in Account View? Yes, it does. But bid ask not updating in the quote box. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted June 4, 2021 Report Share Posted June 4, 2021 No, Portfolio Window - MT portfolios. Quotes in Account View are not stored by default. you CAN have them stored (same as portfolio). To do that, click on VIEW tab on the account view window's toolbar and check the box for Active quotes. NOTE: It is best to do that only if you use one datafeed/broker. If mixing different ones, it is likely to cause problems Quote Link to comment Share on other sites More sharing options...
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