Gord Posted June 8, 2021 Report Share Posted June 8, 2021 In this example I placed an order (SPY calls) at the Ask as per quote box and bid ask indicators on the Y axis. Order not filled. Is the price at the yellow marker or at the bid ask indicators? Have seen this on other occasions as well. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted June 8, 2021 Report Share Posted June 8, 2021 bid ask and last do not have to be in the same range, especially on options. You may have had a trade and then the bid ask moved far away from it without any trades occurring. as for the execution, MT just shows you were the order is. We have no control over execution - that you would have to take up with your broker. Quote Link to comment Share on other sites More sharing options...
Gord Posted June 8, 2021 Author Report Share Posted June 8, 2021 Only 1st example this morning was an option. The others are stocks. The 2nd chart was accurate but 3rd and 4th not. .5 minute charts with good volume. Just seems improbable. Would the quote box & axis indicators update quicker than the candles? Quote Link to comment Share on other sites More sharing options...
Gord Posted June 8, 2021 Author Report Share Posted June 8, 2021 Jerry, I can see the upper or lower body on the candles move in real time. Here in this example on TGT the quote box Last price matched the yellow highlighted price on the Y axis but the Bid Ask values are not corresponding. You can see from TGT1 to TGT2 the prices that are trading are shown by the candle not the bid ask quotes. Does this make sense? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted June 8, 2021 Report Share Posted June 8, 2021 what quote source are you using? Are bid/ask updating in the portfolio window for the same symbol? Quote Link to comment Share on other sites More sharing options...
Gord Posted June 8, 2021 Author Report Share Posted June 8, 2021 Questrade. Don't see any prices in portfolio window if I'm looking in the right place. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted June 8, 2021 Report Share Posted June 8, 2021 I need to get the log file & settings to see what the problem is. Please do the following: Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio) And add this Post’s URL in the comment. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted June 8, 2021 Report Share Posted June 8, 2021 seems that some of the data you are getting ends up coming from Yahoo since that is one of the sources being used. Do this - go to SETTINGS / DATA SOURCES / CONFIGURE ACCOUNTS. Select YAHOO. Then on the right side, change the Smart Source Priority to either LOW or NEVER. Then restart MT. Quote Link to comment Share on other sites More sharing options...
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