Gord Posted September 22, 2021 Report Share Posted September 22, 2021 I'm getting notified there is an update. I click to update & don't see anything happen. Leave it for a while & then go to exit & software won't close. Nothing happens. Have to kill it via Task Manager, End Task in Windows. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted September 22, 2021 Report Share Posted September 22, 2021 Hi Gord, when you get a prompt and select to update, it should popup a window that shows the update and lets you start it. Do you see that window and get the download and mess up after that or prior? Quote Link to comment Share on other sites More sharing options...
Gord Posted September 22, 2021 Author Report Share Posted September 22, 2021 No pop up Jerry. It just does nothing so I thought perhaps it might have been a silent update. Has happened every time I have tried over the last several days. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted September 22, 2021 Report Share Posted September 22, 2021 I need to get the log file to see what the problem is. Please do the following: Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio) And add this Post’s URL in the comment. Quote Link to comment Share on other sites More sharing options...
Gord Posted September 22, 2021 Author Report Share Posted September 22, 2021 The only pop up I see. Nothing after clicking get updates now. Log file sent. Quote Link to comment Share on other sites More sharing options...
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