Arg Posted September 23, 2021 Report Share Posted September 23, 2021 I have a problem with the hotkey pasted below. I buy 50 shares using the trade ticket - bracket order. The completed order appears on the charts. Then I click on the tick chart and press the sell hotkey below. The quantity in the tick chart is 100 shares. I get a message saying that my position will be oversold/bought. No sell is made. I then press the same hotkey again and it sells 50 shares. What is going on here? Where is there an overbought/oversold message? And why does the hotkey work on the second click? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted September 23, 2021 Report Share Posted September 23, 2021 any overbought/oversold message would come from the broker, not us. What broker is this with? when you say "completed order" you mean filled, or the order went through but not executed yet? and I can't tell you why it failed first time without seeing log. Please send Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio) And add this Post’s URL in the comment. Quote Link to comment Share on other sites More sharing options...
Arg Posted September 23, 2021 Author Report Share Posted September 23, 2021 35 minutes ago, Jerry Medved said: any overbought/oversold message would come from the broker, not us. What broker is this with? when you say "completed order" you mean filled, or the order went through but not executed yet? and I can't tell you why it failed first time without seeing log. Please send Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio) And add this Post’s URL in the comment. Log file sent. The broker is TDA. The completed order was filled - I could see the capsule with the changing gain value. Thanks Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted September 23, 2021 Report Share Posted September 23, 2021 I see the issue - the cancelthensend is not waiting for the cancel to finish for some reason. That is why the 2nd time works - by the time you hit the 2nd time, the cancel that was initiated first time completed. Looking into it. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted September 24, 2021 Report Share Posted September 24, 2021 found the issue. had to do with the 2 open orders being child orders in OTOCA. the process that handled the cancel first, did not see the "Child" orders so it thought all orders were canceled. Fixed, emailed you an update. Quote Link to comment Share on other sites More sharing options...
Arg Posted September 24, 2021 Author Report Share Posted September 24, 2021 11 hours ago, Jerry Medved said: found the issue. had to do with the 2 open orders being child orders in OTOCA. the process that handled the cancel first, did not see the "Child" orders so it thought all orders were canceled. Fixed, emailed you an update. Thanks - working ok now. 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.