timtrader Posted February 5, 2015 Report Posted February 5, 2015 FYI, I bought a stock this morning which went through fine (using TD Ameritrade), but the position never showed up in the positions tab of the Account View window. It showed in the transactions tab though. I used another application to exit the position. Please let me know if you'd like me to email any log files, etc. Thanks, Tim Quote
Jerry Medved Posted February 5, 2015 Report Posted February 5, 2015 most likely the request for positions fails. BTW, if that happens, you can hit F5 to force a refresh of that screen, Yes, please send me the log file - Please do the following: go to FILE / Export Settings. Leave the checkboxes already checked, and also check LOG FILE. Export, then email me the exported file please. Quote
timtrader Posted February 5, 2015 Author Report Posted February 5, 2015 The refresh probably would have worked....didn't know about that (just added it to the QAT). The log file has been emailed. Thanks, Tim Quote
gidielle Posted February 7, 2015 Report Posted February 7, 2015 if refresh doesn't run, close window of account view and reopen. Quote
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