MTG Posted June 30, 2015 Report Share Posted June 30, 2015 Jerry, Bell Direct is not allowing log in. Have checked my password etc. and can get onto the website alright. I remember with QT that brokers would sometimes find out MT is accessing data and they would try to prevent it (even though it helps their own clients trade...idiots). Is this likely to be what's happening? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted June 30, 2015 Report Share Posted June 30, 2015 I think they just redesigned the web site. emailed you Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted July 7, 2015 Report Share Posted July 7, 2015 fixed. Emailed you. Quote Link to comment Share on other sites More sharing options...
andy40au Posted November 30, 2016 Report Share Posted November 30, 2016 Hi, Having only just re-entering the share market since the GFC days I was pleased to find you had kept Medved Tracker alive from the old QT days. I have the very latest version but have found the problem previously reported with Bell Direct Not supporting Level II feeds seems to have reoccurred. I can login fine on any browser into the Bell Direct website so it might be due to another layout change since you last addressed this. Im keen to get my trading friends back onto Medved Trader as well but would prefer to show that Level II is available before I show them the latest incarnation of the program. Kind Regards Andrew Ayers Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted November 30, 2016 Report Share Posted November 30, 2016 Andrew, could you do the following to help me fix the problem: 1) set logging level to 200 on the bottom right of the main dashboard window 2) Refresh the Level II window 3) Send me the Log file and settings: go to FILE / HELP / Send Log/Settings to support. (Put in URL to this page in the comment on that page) Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted November 30, 2016 Report Share Posted November 30, 2016 NOTE: i tried and it worked fine here. Are you seeing Level II on quotes directly on the website? Not sure if the account needs to be enabled for it for BELL Direct. Quote Link to comment Share on other sites More sharing options...
andy40au Posted November 30, 2016 Report Share Posted November 30, 2016 Hi Jerry, Im not sure if you did something or if just setting to 200 made the difference but I closed and re-opened the program and it works fine on Level II now (1st time since original installation though) - Thanks for your assistance Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 1, 2016 Report Share Posted December 1, 2016 thats the thing. when I looked, after first login, it failed. 2nd one - was OK. But I cannot test stuff when its like that. I kind of need a repeatable situation. will see. Quote Link to comment Share on other sites More sharing options...
andy40au Posted December 7, 2016 Report Share Posted December 7, 2016 It happened again this morning, reset logfile to 200, restarted and fixed as per first time Quote Link to comment Share on other sites More sharing options...
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