makincash Posted June 19, 2020 Report Share Posted June 19, 2020 Grabbed latest medved this am. can't draw on the chart anywhere in the range of the bars. All I get is a hand icon for the mouse cursor. Quote Link to comment Share on other sites More sharing options...
makincash Posted June 19, 2020 Author Report Share Posted June 19, 2020 Also couldn't move bubbles etc. Basically all I get is a hand. Currently have alert line selected for drawing. Quote Link to comment Share on other sites More sharing options...
makincash Posted June 19, 2020 Author Report Share Posted June 19, 2020 Let me check further. Now I can, not sure what was going on but I switched drawing tools, cancelled and reorderd trades and all I got was hand.. But like I said it now seems ok. The one thing I did was start adding back in indicators I removed when troubleshooting what was going on.... Quote Link to comment Share on other sites More sharing options...
Mike Medved Posted June 19, 2020 Report Share Posted June 19, 2020 Everything you place on the chart has a "detect bubble" around it so you can move it or edit it. Indicators, for example. It's a compromise that helps usability at the expense of having once in a while problems drawing. You have to start the drawing at an "empty" spot on the chart. One thing you can do if one of the anchors of the drawing just needs to be right next to let's say an indicator line, draw it a bit off, then move it. Quote Link to comment Share on other sites More sharing options...
makincash Posted June 19, 2020 Author Report Share Posted June 19, 2020 What was happening was the entire range high to low of all bars on chart showed the hand. It was really weird. I zoomed and the full bar range continued to only show the hand. Quote Link to comment Share on other sites More sharing options...
Mike Medved Posted June 19, 2020 Report Share Posted June 19, 2020 When/if this happens again, please send us your setup from Help/Send Settings to Support and add in comments on which chart this happens. Quote Link to comment Share on other sites More sharing options...
makincash Posted June 19, 2020 Author Report Share Posted June 19, 2020 I can send logs now. I know which chart it was since I made a trade and it occured when I made the trade. If you want. Quote Link to comment Share on other sites More sharing options...
makincash Posted June 22, 2020 Author Report Share Posted June 22, 2020 Just happened again, sent logs pics to show range getting the hand with all indicators turned off Quote Link to comment Share on other sites More sharing options...
makincash Posted June 22, 2020 Author Report Share Posted June 22, 2020 Just noticed I can draw even though I am seeing the hand instead of crosshairs. Not sure if this is different this time or not. Pics above show where the hand is being displayed vs cross hairs. anything above high crosshair and below low one I get the crosshair, in between I get the hand Quote Link to comment Share on other sites More sharing options...
makincash Posted June 22, 2020 Author Report Share Posted June 22, 2020 Oops should have said as soon as I click the hand changes to the crosshair in that zone. Quote Link to comment Share on other sites More sharing options...
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