Chalp Posted September 8, 2020 Report Share Posted September 8, 2020 Hi again completly frozen and no more than 100 stock list. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted September 8, 2020 Report Share Posted September 8, 2020 is the symbol in the portfolio? is it updating there? Quote Link to comment Share on other sites More sharing options...
Chalp Posted September 8, 2020 Author Report Share Posted September 8, 2020 Hi, not in portfolio. I don't know why, and as the last time after I restarted my computer everything came back fine, and this time some problem with IB too. So thanks again for you answer and ty to help. Quote Link to comment Share on other sites More sharing options...
Chalp Posted September 10, 2020 Author Report Share Posted September 10, 2020 Hi frozen again. This happen only for nkla. If I put this stock on the chart, the T&S and chart are frozen, but when I change the ticker in the IB level2, the chart and the T&S work again but data are missing on the chart?? 🤔 Very strange behaviour!! Quote Link to comment Share on other sites More sharing options...
Chalp Posted September 10, 2020 Author Report Share Posted September 10, 2020 Also you can see, all the stock are ok, only nkla is frozen. If I put an other stock on the chart of nkla, the chart work well, and if I put nkla on an other chart it's frozen too. Quote Link to comment Share on other sites More sharing options...
Chalp Posted September 15, 2020 Author Report Share Posted September 15, 2020 Hi again!! No answer from you?? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted September 15, 2020 Report Share Posted September 15, 2020 its not the chart. it is the quote - if you put NKLA into portfolio do you see quotes updating? if not, send me the log please. Quote Link to comment Share on other sites More sharing options...
Chalp Posted September 15, 2020 Author Report Share Posted September 15, 2020 Ok but if it's the quotes, why the others charts works??🤔 Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted September 15, 2020 Report Share Posted September 15, 2020 other charts work because the quotes on the other symbols work. That is why I asked the questions I did and asked for the log Quote Link to comment Share on other sites More sharing options...
Chalp Posted September 15, 2020 Author Report Share Posted September 15, 2020 (edited) Sorry but what do you mean by quotes? If it's the level2, the answer is no, it doesn't work for all chart just 2, and if by quoites it's datas, yes it works, but why doesn't work for only 1 symbol? There is no sense!! And there is not more than 100 symbols. Edited September 15, 2020 by Chalp Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted September 15, 2020 Report Share Posted September 15, 2020 quotes on portfolio. If you add the symbol to the portfolio getting quotes from IB (I think that's who you use, right?), do the quotes update? Quote Link to comment Share on other sites More sharing options...
Chalp Posted September 15, 2020 Author Report Share Posted September 15, 2020 I will do it next time for see what happen. Quote Link to comment Share on other sites More sharing options...
Chalp Posted September 16, 2020 Author Report Share Posted September 16, 2020 So from a frozen chart I bought for have in my portfolio, and it's frozen too. But why data doesn't work propely and other symbol and charts can works propely? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted September 16, 2020 Report Share Posted September 16, 2020 ok, so it's not a chart issue, but quotes. I can't tell you without looking at log. Send that to me. Most common issues is 1) over 100 symbols across both MT and TWS 2) not have permissions on your IB account for quotes on the security, though that would not be intermittent. Quote Link to comment Share on other sites More sharing options...
Chalp Posted September 16, 2020 Author Report Share Posted September 16, 2020 Ok but 1) there is no more than 100 symbols 2) it worker during a while then stop to work, and why no permission for this symbol and permission ok for other one? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted September 16, 2020 Report Share Posted September 16, 2020 I have no way to tell you what the issue is without having a way to look at log/settings. Please send that and indicate in the comment exactly which symbols you have problems with Quote Link to comment Share on other sites More sharing options...
merlin8121 Posted September 17, 2020 Report Share Posted September 17, 2020 12 hours ago, Chalp said: Ok but 1) there is no more than 100 symbols 2) it worker during a while then stop to work, and why no permission for this symbol and permission ok for other one? To be sure you're not using more than 100 symbols, connect MT to the IB API. If you have TWS open while using MT, every symbol count and add to those in MT ; portfolio, watchlist, scanner etc. Try connecting the with the API alone (or try creating new desktop in tws but leaving it it empty) Quote Link to comment Share on other sites More sharing options...
Chalp Posted September 17, 2020 Author Report Share Posted September 17, 2020 16 hours ago, Jerry Medved said: I have no way to tell you what the issue is without having a way to look at log/settings. Please send that and indicate in the comment exactly which symbols you have problems with Hi I sent you log, today issue with srne No more than 100 symbol in scan+portfolio+watchlist+... or they are hidden. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted September 17, 2020 Report Share Posted September 17, 2020 did the issue start after you cleared the data on SRNE or did the updates stop before that? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted September 17, 2020 Report Share Posted September 17, 2020 I looked at the log and I thought I saw a problem, but no - I see data coming in for it the entire time. I think your issue is spike filter. SRNE had some very volatile action and maybe the spike filtering kicked in. Go to SETTINGS / CHARTS / Spike Filtering and add SRNE to the excluded list. Does that fix? Quote Link to comment Share on other sites More sharing options...
Chalp Posted September 22, 2020 Author Report Share Posted September 22, 2020 Hi actualy the problem seems come from IB. As you can see it's currently 10:07 but time for SAVA (chart frozen) is at 09:58 Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted September 22, 2020 Report Share Posted September 22, 2020 mouse over the red dot. that will show what the issue is. Quote Link to comment Share on other sites More sharing options...
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